Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Henry R. Quihuis

Tubac,AZ

Summary

Detail-oriented and experienced Arizona State Trooper with FMCSA certification as a commercial vehicle inspector, offering extensive knowledge in law enforcement and public safety. A friendly and engaging leader who inspires team members to excel, fostering a collaborative environment that drives success. With twenty-seven years of experience in public service, adept at training others while ensuring safe and efficient traffic movement across the state. Proven track record in customer service, demonstrating strong communication and problem-solving skills while effectively adapting to evolving challenges.

Experienced with customer interactions and service excellence. Utilizes active listening and problem-solving to address and resolve customer concerns effectively. Track record of maintaining customer satisfaction and fostering loyalty through clear communication and empathy.

Overview

28
28
years of professional experience
1
1
Certification

Work History

CSR 4

Arizona Department of Transportation
06.2025 - Current
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Maintained accurate records of customer interactions and transactions to ensure quality service.
  • Collaborated with cross-functional teams to enhance service delivery processes and resolve issues.
  • Assisted with training materials to enhance team knowledge on product offerings and service standards.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.

State Trooper

Arizona State Trooper
12.1997 - 04.2025
  • AZ Post Certified April 1998- Present
  • Enforcement of Arizona State Revised Statutes with emphasis on commercial vehicles
  • Member of the Commercial Vehicle Enforcement division enforcing all Federal moving laws affecting safe travel through the State of Arizona.
  • Certified as a Level I FMCSA Commercial Vehicle inspector
  • Certified as a Hazardous Materials and Passenger Carrying Vehicle inspector
  • Quarterly, since 2017, plans, coordinates and runs the Passenger Carrying Vehicle details as the lead State Trooper for District 16
  • Have maintained all required trainings and certifications required by AZ Post
  • Member of the AZ DPS Peer Support Team
  • Participated with CVSA as a committee member and convention attendee- Little Rock, AR and Kansas City, MO
  • Have participated in many organized work details ie, Operation Road Check, Operation Southern Shield, etc. All-encompassing the many Interstates that that cross our state


Education

BA - Interdisciplinary Studies with emphasis in Business and Communications

University of Arizona
Tucson, Arizona
08.1990

Skills

  • Detail-oriented organizer
  • Able to interact and work with other law enforcement professionals
  • Excellent interpersonal and communication skills
  • Works well under various stress levels presented with
  • Experienced in handling the public’s concerns and questions
  • Experience with FMCSA Safespect Inspection Platform
  • Community relations development
  • Cultural awareness
  • Team development

Certification

  • Licensed , Arizona Law Enforcement Academy, City of Phoenix, Arizona, April 17, 1998.
  • North American Standard Commercial Vehicle Level I, April 12, 2002
  • FMCSA General Hazardous Materials Inspection, October 12, 2007
  • FMCSA Other Bulk Packaging Inspection, November 16, 2007
  • FMCSA Cargo Tank Inspection, December 21, 2007
  • FMCSA Passenger Vehicle Inspection, May 15, 2008

Timeline

CSR 4

Arizona Department of Transportation
06.2025 - Current

State Trooper

Arizona State Trooper
12.1997 - 04.2025

BA - Interdisciplinary Studies with emphasis in Business and Communications

University of Arizona

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Henry R. Quihuis