Overview
Work History
Education
Skills
Certification
Timeline
Generic

Henry Serrano

San Antonio,TX

Overview

23
23
years of professional experience
1
1
Certification

Work History

Field Technician

Guardian Protection Services
03.2017 - Current
  • Installed and serviced alarm security equipment, including cameras, access control, home automation and structured wiring
  • Test and troubleshoot various systems
  • Train and communicate with customers in regards to installed/serviced equipment
  • Conduct inspections and service of fire systems.

Field Technician

Tech Force National
08.2015 - 03.2017
  • Subcontracted to various companies in order to complete installations and service work
  • Installed security systems and camera systems (IP cameras and CCTV)
  • Conducted service calls to repair and/or add equipment
  • Reported all work completed to Tech Force and partner companies.

Field Technician & Lead Technician

Point Security
07.2012 - 08.2015
  • Installed security and CCTV systems
  • Conducted service calls to repair and/or add equipment
  • Conducted branch inventory, along with truck inventory of individual field technicians
  • Order and pick up equipment per needs of branch and technicians
  • Trained all new technicians
  • Traveled regularly per needs of company.

Manager

Wash Me Car Salon
06.2001 - 07.2012
  • Maintained daily operations of the company's facilities
  • Organized and maintained schedules for employees
  • Monitored daily labor rates
  • Responsible for maintenance of facilities
  • Ordered equipment and products as needed
  • Handled customer relations on daily basis.

Education

Biology (Pre-med) -

St. Mary's University
San Antonio, TX
01.2004

Skills

  • Experience with various residential/commercial security and fire systems
  • Networking/Port forwarding
  • CCTV
  • IP Cameras
  • Doorbell Cameras
  • Trim Outs/Prewire

Certification

  • NICET Level I (Cert. # 163170)
  • Texas Fire Alarm License (FAL-2245263)
  • Texas Private Security License (00249971)
  • Alarm.com Certification (Cert # 001-113968)

Timeline

Field Technician

Guardian Protection Services
03.2017 - Current

Field Technician

Tech Force National
08.2015 - 03.2017

Field Technician & Lead Technician

Point Security
07.2012 - 08.2015

Manager

Wash Me Car Salon
06.2001 - 07.2012

Biology (Pre-med) -

St. Mary's University

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Henry Serrano