Henry Serrano
San Antonio,TX
Overview
23
23
years of professional experience
1
1
Certification
Work History
Field Technician
Guardian Protection Services
03.2017 - Current
- Installed and serviced alarm security equipment, including cameras, access control, home automation and structured wiring
- Test and troubleshoot various systems
- Train and communicate with customers in regards to installed/serviced equipment
- Conduct inspections and service of fire systems.
Field Technician
Tech Force National
08.2015 - 03.2017
- Subcontracted to various companies in order to complete installations and service work
- Installed security systems and camera systems (IP cameras and CCTV)
- Conducted service calls to repair and/or add equipment
- Reported all work completed to Tech Force and partner companies.
Field Technician & Lead Technician
Point Security
07.2012 - 08.2015
- Installed security and CCTV systems
- Conducted service calls to repair and/or add equipment
- Conducted branch inventory, along with truck inventory of individual field technicians
- Order and pick up equipment per needs of branch and technicians
- Trained all new technicians
- Traveled regularly per needs of company.
Manager
Wash Me Car Salon
06.2001 - 07.2012
- Maintained daily operations of the company's facilities
- Organized and maintained schedules for employees
- Monitored daily labor rates
- Responsible for maintenance of facilities
- Ordered equipment and products as needed
- Handled customer relations on daily basis.
Education
Biology (Pre-med) -
St. Mary's University
San Antonio, TX01.2004
Skills
- Experience with various residential/commercial security and fire systems
- Networking/Port forwarding
- CCTV
- IP Cameras
- Doorbell Cameras
- Trim Outs/Prewire
Certification
- NICET Level I (Cert. # 163170)
- Texas Fire Alarm License (FAL-2245263)
- Texas Private Security License (00249971)
- Alarm.com Certification (Cert # 001-113968)
Timeline
Field Technician
Guardian Protection Services
03.2017 - Current
Field Technician
Tech Force National
08.2015 - 03.2017
Field Technician & Lead Technician
Point Security
07.2012 - 08.2015
Manager
Wash Me Car Salon
06.2001 - 07.2012
Biology (Pre-med) -
St. Mary's University