Summary
Overview
Work History
Education
Skills
Timeline
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Henry Swartz

Senior Sales Assosciate
Muskegon

Summary

Dynamic Senior Sales Associate with a proven track record at Harbor Freight Tools, excelling in product knowledge and customer relationship management. Enhanced sales revenue through strategic inventory optimization and exceptional service, while fostering teamwork and continuous improvement. Recognized for training junior associates and driving performance through data analysis.

Successful at leveraging strong planning, problem-solving and customer service skills to achieve demanding sales objectives.

Overview

7
7
years of professional experience

Work History

Senior Sales Associate

Harbor Freight Tools
10.2021 - Current
  • Trained junior sales associates on best practices in selling techniques, product knowledge, and relationship building.
  • Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
  • Optimized inventory management to ensure timely availability of products for customers, reducing stockouts and lost sales opportunities.
  • Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
  • Boosted sales revenue by developing and maintaining strong relationships with clients.
  • Developed a deep understanding of the company''s products and services to effectively communicate their benefits to potential customers.

Fast Food Management

Mr. Quicks
01.2019 - 05.2020
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

High School Diploma -

Fruitport
Muskegon, MI
05.2001 -

Skills

    Product knowledge

    CRM proficiency

    Management

    Market understanding

    Stockroom management

    Floor operations

    Hospitality and accommodation

    Teamwork and collaboration

    Multitasking

    Organizational skills

    Attention to detail

    Continuous improvement

Timeline

Senior Sales Associate

Harbor Freight Tools
10.2021 - Current

Fast Food Management

Mr. Quicks
01.2019 - 05.2020

High School Diploma -

Fruitport
05.2001 -

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Henry SwartzSenior Sales Assosciate
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