Henry Villalobos
North Richland Hills,TX
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Chick-fil-A. Adept at cash handling and conflict resolution, I excel in fast-paced environments, ensuring customer satisfaction and team efficiency. Recognized for maintaining high service standards and fostering a welcoming atmosphere for guests.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Chick-fil-A
09.2022 - 07.2025
- Greeted and assisted customers, ensuring positive experiences in a fast-paced environment.
- Handled cash transactions accurately, maintaining integrity and efficiency at the register.
- Collaborated with team members to maintain cleanliness and organization of front-of-house areas.
- Learned menu offerings and provided recommendations to enhance customer satisfaction.
- Responded promptly to customer inquiries, resolving issues to ensure an enjoyable dining experience.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Crew Member
McDonald's
07.2022 - 11.2022
- Operated cash register, processed transactions, and maintained accurate financial records.
- Collaborated with team members to ensure timely food preparation and delivery during peak hours.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Monitored inventory levels and communicated restocking needs to management effectively.
- Adapted quickly to changing priorities during busy shifts while maintaining high service standards.
- Worked front counter, drive-thru and other areas.
Education
No Degree - Political Science And Government
Tarrant County College
Fort Worth, TXHigh School Diploma -
Richland High School
5201 Holiday Lane E North Richland Hills, TX 7618005.2025
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Positive demeanor
- Multitasking and organization
- Cash handling proficiency
- Basic math
- Clear communication
- Time management
- Conflict resolution
Languages
English
Spanish
Timeline
Front of House Employee
Chick-fil-A
09.2022 - 07.2025
Crew Member
McDonald's
07.2022 - 11.2022
No Degree - Political Science And Government
Tarrant County College
High School Diploma -
Richland High School