Henry Whitehorn Jr.
Shreveport,LA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
28
28
years of professional experience
Work History
Head of Operations
Word Of God Ministries
01.2022 - 04.2024
- Collaborated with executive leadership on strategic planning initiatives to drive business and ministry growth.
- Reduced operational costs through effective budget management and cost-saving strategies.
- Streamlined operational processes by identifying inefficiencies and implementing best practices.
- Led cross-functional teams to achieve company goals, fostering collaboration and communication.
- Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
- Facilitated change management efforts, guiding teams through periods of transition and growth.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Youth leader that oversaw 100 plus students weekly.
- Assigned to Security Team
Narcotics Supervisor
Caddo Parish Sheriff's Office
09.2002 - 12.2021
- Created successful work and on-call schedules for each team member to maintain deadlines and fully staffed shifts.
- Applied strong leadership based on Word of God and problem-solving skills to maintain team efficiency and organize cases.
- Built, managed and taught narcotics teams.
- Maintained compliance with Caddo Parish Sheriff's Office policies, objectives and communication goals.
- Supported multiple agencies to enforce regulations, laws and policies throughout operational stages.
- Identified individual employee's unique work styles and adapted management methods.
- Conducted monthly inspections of narcotics agents equipment to check quality, compliance and maintenance for assigned equipment and vehicles.
- Streamlined, formulated and led operations of multiple operations within Caddo Parish Sheriff's Office and other law enforcement agencies such as FBI, DEA, ATF, Louisiana State Police and Shreveport Police Department.
- Introduced team vision and goals to enhance productivity, efficiency and improve employee morale.
- Evaluated employee performance and coached and trained to improve weak areas.
- Interviewed, picked and trained officers for narcotics agent positions.
- Set overall vision and provided team leadership.
- From December of 2002 - March of 2005, I was Corrections Deputy at Caddo Correctional Center. I was responsible for the following:
- Managed and oversaw a minimum of 100 hundred inmates daily.
- Provided security to inmates.
- Certified Emergency Response Team member.
- Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Shoe Sales Associate
Footaction
06.1997 - 09.2002
- Assembled promotional displays to increase brand awareness and attract customers.
- Selected, recommended and helped obtain or locate merchandise based on customer desires and needs.
- Measured customers' feet using Brannock device to determine proper shoe size.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Managed over 50 sales daily.
File Manager
Cook, Yancey, King & Galloway
08.1996 - 09.2002
- Administered gathering and preparation of company files with other companies such as State Farm and Allstate within strict deadlines and in alignment with specific attorneys needs and requests.
- Classified files based on source, type or other details.
- Improved physical and digital filing systems with enhancements to organizational strategies.
- Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
- Managed over 1,000 files daily.
Education
No Degree - Business Administration And Management
Centenary College of Louisiana
Shreveport, LANo Degree - Business Administration And Management
Louisiana State University At Shreveport
Shreveport, LANo Degree - Business Administration And Management
Bossier Parish Community College
Bossier City, LAHigh School Diploma -
Evangel Christian Academy
Shreveport, LA05.1996
Skills
- Priority management
- Operational Excellence
- Teamwork and Collaboration
- Project Management
- Staff Management
- Negotiation
- Team Building
- Training and mentoring
- Operations management
- Good listening skills
- Good communication skills
- Relationship Building
- Decision-Making
Accomplishments
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop timesheet tracking spreadsheets.
- Collaborated with team of 50 law enforcement officers in the development of FBI Organized Crime Cases
- Achieved major narcotic offense related arrest through effectively helping with agencies such as the FBI, DEA, ATF, U.S. Marshal's, Caddo Parish Sheriff's Office, Shreveport Police Department, Shreveport City Marshal's Office, Bossier City Police Department, Bossier Parish Sheriff's Office, Webster Parish Sheriff's Office, DeSoto Parish Sheriff's Office, Claiborne Parish Sheriff's Office, Webster Parish Sheriff's Office, Lincoln Parish Sheriff's Office, Ruston Police Department, Dallas Police Department, Texas DPS and Arkansas State Police .
Additional Information
From March 2023 - March 2024, I got the opportunity to assist my father, Henry Whitehorn, Sr, campaign for Sheriff. My father was running for his first elected position for Sheriff of Caddo Parish in Louisiana. The election gained national attention and my father did win. I was part of several interviews on radio shows, podcasts, social media and television. Also, I got the opportunity to connect and build bridges with so many different people from guys in the streets, blue and white collar workers, celebrities, club owners, business owners and politicians. My passion is public relations. The election enhanced that greatly by providing me another skill set. I have had the opportunity to meet and influence people because of the jobs I have worked. I have sold shoes and apparel. I have worked with inmates during their highs and lows. I have collaborated with artists, music producers, professional athletes, parents, lawyers, judges, politicians, news and social media influencers, law enforcement agencies, college and medical schools and youth programs. I believe that I have a wide range of communication and public relations skills that separate me from the rest. I think outside of the box and I am always looking to make my skills, gifts and talents better so that others are successful, encouraged, motivated and blessed.
Timeline
Head of Operations
Word Of God Ministries
01.2022 - 04.2024
Narcotics Supervisor
Caddo Parish Sheriff's Office
09.2002 - 12.2021
Shoe Sales Associate
Footaction
06.1997 - 09.2002
File Manager
Cook, Yancey, King & Galloway
08.1996 - 09.2002
No Degree - Business Administration And Management
Centenary College of Louisiana
No Degree - Business Administration And Management
Louisiana State University At Shreveport
No Degree - Business Administration And Management
Bossier Parish Community College
High School Diploma -
Evangel Christian Academy
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