Licensed Funeral Director and Embalmer experienced in service coordination, client accommodation, and regulatory compliance. Recognized for reliability, attention to detail, clear interpersonal communication and a steady approach in emotional situations. Focused on delivering consistent, well-executed services while maintaining strong relationships through connection and follow-up.
Overview
9
9
years of professional experience
Work History
Licensed Funeral Director & Embalmer
Reynolds-Jonkhoff Funeral Home and Cremation Services
Traverse City, MI
08.2023 - Current
Coordinated services for 250+ families, delivering an exceptional standard of care and attention to detail.
Guide families through arrangements with clear communication and a service-focused approach.
Oversee all aspects of services to ensure consistency, accuracy, and a seamless experience.
Prepare facilities to create a welcoming, well-organized environment that reflects strong hospitality standards.
Meticulously complete documentation, permits, and financial arrangements in compliance with regulations.
Perform embalming, restoration, and cosmetology while providing decedent care in accordance with established standards.
Maintain communication with families throughout the process and provide thoughtful follow-up.
Collaborate with staff to support efficient operations and consistent service quality.
Apprentice Funeral Director
RJFH
Traverse City, MI
06.2017 - 08.2023
Assisted licensed directors with service preparation, transportation, and administrative responsibilities including scheduling, documentation, and record keeping.
Participated in removals and decedent care with attention to detail and respect.
Gained a strong foundation in service standards, operations, and regulatory compliance.
Deli Manager
Maxbauers Meat Market
Traverse City, MI
05.2022 - 09.2022
Supervised daily operations, staff, and inventory in a fast-paced environment.
Maintained product quality and food safety standards.
Provided efficient and attentive customer interactions.
Sales Manager
Edmonson Orchards
Traverse City, MI
05.2017 - 09.2020
Led seasonal staff and directed sales operations during peak periods.
Monitored inventory, pricing, and daily revenue.
Supported high-volume customer flow during major local events.
Education
Bachelor of Science - Mortuary Science
Wayne State University
Detroit, MI
08-2023
General Studies - undefined
Central Michigan University
Mt. Pleasant, MI
Skills
Communication
Attention to Detail
Leadership & Team Collaboration
Emotional Awareness & Composure
Organization & Time Management
Regulatory Compliance
Problem Solving
Timeline
Licensed Funeral Director & Embalmer
Reynolds-Jonkhoff Funeral Home and Cremation Services
Licensed Funeral Director & Embalmer at Carlisle - Branson Funeral Service & CrematoryLicensed Funeral Director & Embalmer at Carlisle - Branson Funeral Service & Crematory