Henry Vanase
Norwich,Connecticut
Summary
Efficient dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.
Overview
5
5
years of professional experience
Work History
Senior Dispatcher
Salve Regina University
2021.03 - 2022.05
- Responsible for taking calls for the Office of Safety and Security
- Dispatched university safety officers, police, fire department officials, and paramedics
- Handled diverse situations such small fires, suspicious persons sightings, and assisting in campus investigations
- Performed routine radio checks, camera monitoring, and record organizing work
- Maintained detailed files of all campus security interactions; held to the standard of a 911 dispatcher
- Directed dispatching, routing, and tracking of 5 fleet vehicles
Music Instructor
Guitar Center
2022.07 - 2023.08
- Taught dozens of students guitar, bass, and voice in ages ranging from 12 to 70 years old
- Provided materials such as chord sheets, scales, fret board patterns, and sheet music to students
- Worked with students to reach their personal music goals
Alumni Relations Coordinator
Norwich Free Academy
2018.09 - 2019.06
- Called donors and asked for donations for specific campus projects
- Learned to communicate personality over phone effectively to make connections
- Participated in team environment that celebrated each other's success
Education
Associate of Science - Criminal Justice
Three Rivers Community College
Norwich, CT05.2024
Skills
- Computer literacy, Camera Operator, Security System Experience
- Dispatching Field Personnel
- Delivery Procedures
- Stationary surveillance
Timeline
Music Instructor
Guitar Center
2022.07 - 2023.08
Senior Dispatcher
Salve Regina University
2021.03 - 2022.05
Alumni Relations Coordinator
Norwich Free Academy
2018.09 - 2019.06
Associate of Science - Criminal Justice
Three Rivers Community College
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