Henry L. Watson III
Saukville,WI
Summary
Dynamic automotive technician apprentice with hands-on experience at Muffler Magic, specializing in automatic transmission systems and clutch repairs. Proven ability to enhance client satisfaction through effective communication and a commitment to safety. Skilled in tire maintenance and battery testing, consistently delivering high-quality service while fostering a positive work environment.
Overview
3
3
years of professional experience
Work History
Automotive Technician Apprentice
Muffler Magic
05.2019 - 04.2020
- Replaced gaskets, flushed coolant and performed tune-ups as part of minor vehicle maintenance.
- Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines, and electrical assemblies.
- Raised vehicle on hydraulic jack or hoist to gain access to mechanical units bolted to underside of vehicle.
- Upheld strict safety standards during all repair procedures, minimizing workplace accidents and injuries.
Licensed Massage Therapist
Goodyear Chiropractic Health Center
03.2018 - 04.2020
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
Licensed Massage Therapist
Elements Massage
01.2017 - 06.2019
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Conducted post-treatment evaluations with clients, discussing their experiences during the session and providing recommendations for ongoing care as needed.
- Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.
- Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.
- Skillfully addressed diverse client needs by adapting massage modalities accordingly while adhering to appropriate pressure levels throughout each session''s duration.
- Promoted relaxation and stress relief with soothing aromatherapy treatments and calming environments.
Automotive Technician Apprentice
P's Automotive Repar
10.2018 - 04.2019
- Assisted senior technicians with challenging projects, gaining valuable hands-on experience in various aspects of automotive repair work.
- Dismantled faulty assemblies to repair or replace worn or damaged parts.
- Actively participated in continuous improvement initiatives, looking for ways to optimize shop procedures and workflow for better efficiency.
- Inspected cars to diagnose problems and perform repairs.
- Conducted road tests on vehicles per to verify safe operating order of vehicle.
- Facilitated smooth communication between service advisors and other team members to keep everyone informed about job status updates or changes in repair plans.
- Maximized productivity by efficiently managing assigned tasks, prioritizing based on urgency and complexity of each job.
- Used wrenches and hoists to remove units such as engines and transmissions.
- Enhanced customer satisfaction by providing timely and accurate automotive maintenance services.
- Increased shop efficiency by maintaining a clean, organized workspace and properly storing tools and equipment.
Education
Certificate - Legal Assistant/Paralegal
Blackstone Career Institute
Allentown04-2025
College Diploma - Licensed Massage Therapist
Anthem College
Brookfield, WI01-2013
1-year Diploma - Automotive Maintenance Technician
Waukesha County Technical College
Pewaukee, WI05-2026
Skills
- Automatic transmission systems
- Tire maintenance
- Clutch and driveline repairs
- Battery testing expertise
Timeline
Automotive Technician Apprentice
Muffler Magic
05.2019 - 04.2020
Automotive Technician Apprentice
P's Automotive Repar
10.2018 - 04.2019
Licensed Massage Therapist
Goodyear Chiropractic Health Center
03.2018 - 04.2020
Licensed Massage Therapist
Elements Massage
01.2017 - 06.2019
Certificate - Legal Assistant/Paralegal
Blackstone Career Institute
College Diploma - Licensed Massage Therapist
Anthem College
1-year Diploma - Automotive Maintenance Technician
Waukesha County Technical College
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