Henry Rolando Morales Villanueva

Achieved efficient blood collection from inpatients and outpatients, including pediatric bilirubin samples. Streamlined specimen delivery to laboratory departments, enhancing processing efficiency. Maintained high accuracy in entering patient and specimen data into the laboratory information system. Fostered collaboration among nurses, physicians, and lab technicians to improve test result turnaround times. Upheld infection control and safety standards through diligent PPE use and biohazard waste management. Contributed to the development of new phlebotomy staff and students by training them in venipuncture techniques and laboratory practices.

• Clinical & volunteer service
• Volunteer Phlebotomis
• Perform venipuncture and capillary blood collection for uninsured and underserved patients
• Ensure proper specimen labeling, handling, and transport according to safety protocols
• Provide compassionate, trauma-informed care in both English and Spanish
• Assist with patient check-in, intake forms, and post-draw instructions
• Maintain clean, organized, and sterile phlebotomy station in compliance with OSHA standards
• Collaborate with medical staff to improve patient flow and reduce wait times

• Training & Development
• Customer service
• Multitasking & Adaptability
• Maintaining cleanliness and safety
• Time management
• Experience with (POS) system
• Software and digital tools
• Monitored team performance to ensure compliance with company standards.