Summary
Overview
Work History
Education
Skills
Languages
Timeline
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HENRYS HERNANDEZ

Miami Gardens,FL

Summary

Adept Cargo Service Agent with a proven track record at AGI-INTERNACIONAL CARGO, enhancing warehouse efficiency and reducing customer complaints through strategic shipment organization and effective communication. Skilled in Air Cargo Operations and Shipping Documentation, ensuring compliance and safety in all cargo handling processes.

Overview

1
1
year of professional experience

Work History

Cargo Service Agent

AGI-INTERNACIONAL CARGO
09.2024 - Current
  • Conducted thorough inspections of incoming shipments for damage or discrepancies, ensuring accurate inventory management.
  • Reduced customer complaints through effective communication and timely resolution of issues.
  • Maximized warehouse space utilization through strategic planning and organization of shipments.
  • Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
  • Utilized computer systems to manage cargo shipments and accurately track goods.
  • Implemented and maintained security protocols to safeguard cargo shipments.
  • Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
  • Examined cargo and freight shipments to check goods' condition.
  • Observed and tracked consignments to verify timely deliveries and accurate invoicing.

Cargo Service Agent

Menzies Aviation
09.2023 - 09.2024
  • Resolved any customer inquiries or complaints to restore satisfaction.
  • Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
  • Created documents of load plans, cargo cleanliness inspections, and transportation processes.
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
  • Examined cargo and freight shipments to check goods' condition.
  • Entered shipping information into computer system and estimated freight and postal rates.

Education

GED -

GERVASIO CABRERA
CUBA

Skills

Communication abilities

Shipping and receiving

Import-Export Compliance

Safety awareness

Dangerous Goods Regulations

Air Cargo Operations

Cargo unloading

Shipping documents preparation

Load Planning

Shipping Documentation

Cargo Loading

Languages

Spanish
Full Professional

Timeline

Cargo Service Agent

AGI-INTERNACIONAL CARGO
09.2024 - Current

Cargo Service Agent

Menzies Aviation
09.2023 - 09.2024

GED -

GERVASIO CABRERA

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