HERANI KIFLE
Goose Creek,South Carolina
Summary
Goal-driven Warehouse Specialist focused on efficiency and bringing years of all my experience to the table. Highly knowledgeable in regulations and standard operating procedures with a keen eye for troubleshooting. Seeking opportunities that emphasize blue-ribbon service and customer satisfaction.
Material handling professional with substantial experience in logistics and warehouse operations. Skilled in inventory management, equipment operation, and safety compliance. Strong focus on team collaboration and achieving results. Known for adaptability and reliability in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Material Handler
GXO
07.2024 - Current
- Receiving different kind of plan items from warehouse and deliver to Boeing people
- Used hand-held scanners and physical logs to accurately track item movements.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
Military Base Contractor for USPS Post Office
Vectrus
09.2022 - 03.2023
- Inspection, nesting, processing, and shipping
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Established long-term relationships with clients, resulting in increased repeat business.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
- Frequently inspected production area to verify proper equipment operation.
- Observed packing operations to verify conformance to specifications.
Warehouse Specialist
KBR COSIS Dept.
03.2020 - 09.2022
- Conducts COSIS Surveillance on items located in climate controlled & non-climate controlled storage locations
- During daily location surveillance item discrepancies or damages are annotated & turned in for correction or repairs
- Assist the team lead with the updating of the completed COSIS Surveillances completed
- Organize paperwork in a way to ensure efficiency in our surveillance reporting
- Ensure that my assigned team accounts for an approximately 53,000 individual items by accurately scanning and uploading the data into the currently used AWRDS program which is audited by the Gov't monthly
- Print and replace any damaged or missing AWRDS Labels on the equipment in the scheduled locations to be surveilled
- Prepares materials, parts and major assemblies to be expedited between departments in accordance with supervisor or team leads directorates
- Quickly troubleshoots and resolves data discrepancy; proactively maintains complete data integrity; makes requested updates to records
- Commended by upper management on excellent attendance record
- Chosen to train new employees on the COSIS Surveillance process
Sales Manager
Authentic Man's Clothing Store
01.2014 - 09.2022
- Ensured the store ran efficiently and assisted employees and customers alike with issues or questions
- Created business strategies to ensure an increase in the company's value
- Trained, scheduled, assigned, and managed employees to ensure customer relations were the top priority while continuing to promote the company's best interest
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Customer Service Associate
Boeing
07.2017 - 03.2018
- Managed customer concerns and issues with the objective of maintaining positive customer relationships with Boeing
- Interacted directly with the customer to provide excellent communication in resolving or handling any complaints
Server
McNaughton Staffing
03.2016 - 07.2016
- Serve customers in a friendly and helpful manner with a positive attitude
- Prepare checks that itemize and total meal costs and sales taxes
Education
High School Diploma -
Menelike High School
Addis Abeba Ethiopia12-2012
No Degree - Information Technology
Trident Technical College
Charleston, SC01.2012
Skills
- Proficient in Microsoft Office (Word, PowerPoint, and Excel)
- Army Regulation and Technical Manual familiarity
- Work / Task Assessment
- Leadership
- Decision Making
- Time Management
- Prioritizing
- Oral and Written Communication Skills
- Customer Service experience
- Strong interpersonal and communication skills
- Highly proficient in warehouse operations
- Inventory control
- Property management and accountability
- AWRDS knowledge
- GCSS-Army training
- Organization and filing on documents
- Type 55 WPM
- Dependability
- Forward Thinking
- Increasing efficiency and productivity
- Safety practices
- Documentation skills
- Operational Improvement
- Relationship Development
- Account Reconciliation
- Problem Resolution
- Strong Work Ethic
- Work Flexibility
- Attention to detail
- Positive attitude
- Order picking
- Workplace cleanliness
Languages
English
Native or Bilingual
Amharic
Full Professional
Timeline
Material Handler
GXO
07.2024 - Current
Military Base Contractor for USPS Post Office
Vectrus
09.2022 - 03.2023
Warehouse Specialist
KBR COSIS Dept.
03.2020 - 09.2022
Customer Service Associate
Boeing
07.2017 - 03.2018
Server
McNaughton Staffing
03.2016 - 07.2016
Sales Manager
Authentic Man's Clothing Store
01.2014 - 09.2022
High School Diploma -
Menelike High School
No Degree - Information Technology
Trident Technical College
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