Herb Batres
The Bronx,NY
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. My passion for development, has allowed me to empower my team with the tools to execute daily operations. I look forward to continuing to elevate my team to drive a strong financial, operational and guest focused business.
Overview
4
4
years of professional experience
Work History
Inbound Operation Leader
Target
New York, NY
03.2024 - Current
- Provided guidance and support to team members on operational issues.
- Developed and implemented strategies to improve team performance and productivity.
- Established clear roles, responsibilities, expectations, timelines, and resources for team projects.
- Fostered a positive work environment by recognizing individual achievements.
Team Member
Target
New York, NY
02.2022 - 03.2024
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Tracked inventory levels throughout the day and restocked items as needed.
- Performed Visual Merchandising, managed Registers, facilitated in-store shopping for online orders and executed overnight inbound operations as a team member for 2 years
- Successfully facilitated the training of a diverse group of 50+ team members over a span of 2 years.
Closing Manager
McDonald's
The Bronx, NY
08.2021 - 02.2022
- Monitored daily operations within the department to ensure compliance with regulations.
- Guided team to consistently achieve daily, weekly and monthly production goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Supervised a team of 15 Closers, ensuring efficient scheduling and coordinated workflow for daily assignments at workstations.
Crew Member Trainer
McDonald's
The Bronx, NY
08.2020 - 08.2021
- Monitored appliance temperatures consistently to confirm optimal performance.
- Stored food in designated containers following proper food storage procedures.
- Completed opening and closing duties including setting up necessary supplies for each shift.
- Coached crew members in problem solving skills when faced with challenging customer interactions.
Education
High School Diploma -
West Bronx Academy For The Future
The Bronx, NY06-2022
Skills
- Process Improvement
- Staff Management
- Schedule development
- Business Development
- Operations Management
- Inventory Oversight
- Excellent Communication
- Multi-Tasking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Inbound Operation Leader
Target
03.2024 - Current
Team Member
Target
02.2022 - 03.2024
Closing Manager
McDonald's
08.2021 - 02.2022
Crew Member Trainer
McDonald's
08.2020 - 08.2021
High School Diploma -
West Bronx Academy For The Future
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