Herberth Alonzo
Cypress,Texas
Summary
I am applying as i have always loved working on cars whether it was in own or in school, i believe that Buick will help me become a better mechanic. I can preform all maintenance for vehicles whether it is oils changes , cabin filters or tire rotation. When given the ability to practice i can learn quick and i would become a valuable asset for Buick.
Overview
3
3
years of professional experience
Work History
Fast Food Crew Trainer
McDonald's
28624 NW Freeway Cypress,TX 77433
11.2022 - Current
- Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
- Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
- Supported smooth store operations by taking on additional responsibilities such as opening or closing procedures when needed.
- Handled customers complaints with food items or services and learned at a fast rate
Customer Service Representative
Domino's Pizza
15201 Mason Rd Cypress, Tx 77433
03.2021 - 07.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Bridgeland High School
Cypress, TX03.2024
Skills
- Order Accuracy
- Workplace Safety
- Task Delegation
- Cleanliness standards
- Quick learner
- Oil changes
- Tire rotation , tire removal
- Aligments
- Wrokplace Organzation
Timeline
Fast Food Crew Trainer
McDonald's
11.2022 - Current
Customer Service Representative
Domino's Pizza
03.2021 - 07.2022
High School Diploma -
Bridgeland High School