Heriberto Macedo
Summary
Results-driven Retail Manager experienced in staff management and visual merchandising. Enhanced customer satisfaction and drove sales through effective promotional planning and conflict resolution while ensuring compliance with health regulations. Developed team capabilities and maintained efficient stock management practices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Stocker
Walmart
San Clemente
04.2026 - Current
- Stocked shelves with merchandise, enhancing product availability for customers.
- Monitored inventory levels and reported shortages to management, facilitating timely restocking.
- Organized backroom inventory, ensuring efficient stock rotation and easy accessibility.
- Maintained cleanliness and organization of sales floor and stock areas.
- Assisted customers in locating products and provided friendly service.
- Followed safety guidelines while handling equipment and moving heavy items.
Chemical Compounder
Flavorxhem
San Clemente
10.2025 - 06.2026
- Compounded chemical mixtures according to precise formulations and quality standards.
- Operated blending equipment, ensuring consistent product quality and compliance with safety standards.
- Monitored production processes, maintaining adherence to specifications and optimizing operational efficiency.
- Conducted routine maintenance on machinery, preventing operational disruptions and ensuring continuous production flow.
- Performed regular maintenance on machinery to ensure optimal functionality.
DRUG-GEN MDSE/DEPT LEADER
Ralphs Fresh Fare
Dana Point
12.2021 - 10.2025
- Implemented merchandising strategies that increased product visibility and drove customer engagement.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Provided day-to-day leadership to department staff, ensuring effective operations and compliance with company policies.
- Supervised, trained, and developed team members, enhancing their performance and professional growth.
- Maintained compliance with health and safety regulations in all departments.
- Identified process improvements needed within the department in order to meet organizational goals.
- Managed vendor relationships to secure high-quality products while maintaining competitive pricing.
- Collaborated with management to develop promotional events and initiatives.
- Resolved conflicts between employees or between customers and employees in an efficient manner.
- Resolved customer inquiries and complaints with effective communication techniques.
- Delegated tasks to staff according to their strengths and skills.
Education
High School Diploma -
Dana Hills High School
Dana Point, CASkills
- Stock management
- Inventory management
- Stock organization
- Inventory tracking
- Stock procedures
- Stock efficiency
- Supplier coordination
- Customer service
- Customer relationship management
- Product knowledge
- Task coordination
- Effective communication
- Verbal and written communication
- Team collaboration
- Team building
- Team oversight
- Adaptability and flexibility
- Time management
- Process improvement
- Problem solving
- Conflict resolution
- Inventory management
- Inventory tools
- Customer service
Certification
- PIT Certified
Education and Training
other
Languages
Spanish
Timeline
Stocker
Walmart
04.2026 - Current
Chemical Compounder
Flavorxhem
10.2025 - 06.2026
DRUG-GEN MDSE/DEPT LEADER
Ralphs Fresh Fare
12.2021 - 10.2025
High School Diploma -
Dana Hills High School