Heriberto Guillen Vazquez
Las Vegas ,NV
Summary
Accomplished Event Server at Soliea, recognized for enhancing customer satisfaction through exceptional service and effective communication. Leveraged bilingual skills to train new staff, boosting team efficiency by 20%. Proven ability to collaborate with diverse teams, ensuring seamless operations and guest experiences. Proficient in food delivery and adaptable to dynamic environments.
Overview
12
12
years of professional experience
Work History
Event Server
Soliea
Las Vegas, NV
11.2025 - Current
- Delivered exceptional service to guests, ensuring a positive dining experience.
- Collaborated with kitchen staff to synchronize meal timing and presentation.
- Managed guest inquiries and resolved issues promptly, enhancing customer satisfaction.
- Trained new servers on best practices and operational procedures, improving team efficiency.
Busser
Drais Nightclub
Las Vegas, NV
09.2019 - 11.2026
- Monitored dining area to promptly address guest requests and concerns, improving satisfaction rates.
- Implemented streamlined processes for table resetting, reducing turnaround time between guests.
- Conducted regular inventory checks on dining supplies to ensure availability and minimize waste.
- Provided feedback to management on workflow improvements, contributing to overall service efficiency.
Table Busser
Al Solito Posto
Las Vegas, NV
05.2018 - 08.2019
- Anticipated guest needs to ensure timely table clearing and preparation.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with servers and kitchen staff for efficient service flow during peak hours.
- Assisted in training new bussers on proper cleaning techniques and operational procedures.
Warehouse Packer
Boxed
North Las Vegas, NV
04.2017 - 08.2018
- Operated packaging machinery to ensure efficient and accurate packing of products.
- Collaborated with team members to streamline workflow and reduce packing time.
- Conducted quality checks on packed items to maintain product standards.
- Trained new staff on packing procedures and safety protocols.
Housekeeping Room Attendant
Mandalay Bay
Las Vegas, NV
08.2015 - 02.2017
- Ensured cleanliness and organization of guest rooms and public areas to enhance guest satisfaction.
- Utilized cleaning equipment and supplies efficiently to maintain high sanitation standards.
- Collaborated with team members to complete daily room assignments ahead of schedule.
- Reported maintenance issues promptly to ensure timely resolution for optimal guest experience.
Picker Packer
Triple 7 Movers
North Las Vegas, NV
05.2015 - 08.2015
- Operated hand-held scanners to track inventory movements and ensure accurate stock levels.
- Packaged items securely for transport, minimizing damage risk during transit.
- Collaborated with team members to optimize workflow and enhance productivity in packing area.
- Maintained cleanliness and organization of workstations to comply with safety standards.
Education
High School Diploma -
Rancho High School
1900 Searles Ave, Las Vegas, NV 891012013
Skills
Efficient food delivery
Language fluency
Food station setup
Food preparation assistance
Communication
Customer service
Adaptability
Speaking listening
Writing reading
Bilingual
Teamwork/ interpersonal
Timeline
Event Server
Soliea
11.2025 - Current
Busser
Drais Nightclub
09.2019 - 11.2026
Table Busser
Al Solito Posto
05.2018 - 08.2019
Warehouse Packer
Boxed
04.2017 - 08.2018
Housekeeping Room Attendant
Mandalay Bay
08.2015 - 02.2017
Picker Packer
Triple 7 Movers
05.2015 - 08.2015
High School Diploma -
Rancho High School