Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
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HERIK ZAMBRANO

Zephyrhills

Summary

Successful Medicare Sales Agent accomplished in exceeding challenging sales targets using communication and closing skills. Build connections with relationship-driven approaches and consultative sales techniques. Bring products/services to life with rich descriptions and engaging presentations.

Overview

5
5
years of professional experience

Work History

Sales Agent

Tranzact
03.2023 - Current
  • Advised customers on different insurance options.
  • Overcame objections with successful product comparison and persuasive communication skills.
  • Determine customer's needs based on implementing personalized a needs analysis.
  • Developed sales strategies to achieve monthly targets.
  • Developed and maintained strong client relationships to drive sales growth and customer satisfaction.

Team Leader

Tranzact
06.2024 - 12.2024


  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Monitored performance metrics to identify areas for improvement and drive team accountability.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Oversaw quality control measures, maintaining high standards for all project outputs.

Banquet Captain

Westin Hotel
10.2020 - 03.2023
  • Supported team members by regularly restocking supplies during slow periods.
  • Retrieved additional items for guests to promote high satisfaction.
  • Monitored food distribution and verified delivery to correct guests.
  • Arranged trays of food for quick distribution at guest tables.
  • Communicated guests' special requests to kitchen staff.

Education

Advance English level 1-6 completed - English

Brewster Technical College
12.2018

Civil Engineering - Engineering

I.U.P Santiago Marino
11.2015

Skills

  • Resilience under pressure
  • Call Control
  • Networking abilities
  • Conflict resolution
  • Analytical thinking
  • Objection handling

LANGUAGE

Spanish Native
English Advanced

Timeline

Team Leader

Tranzact
06.2024 - 12.2024

Sales Agent

Tranzact
03.2023 - Current

Banquet Captain

Westin Hotel
10.2020 - 03.2023

Civil Engineering - Engineering

I.U.P Santiago Marino

Advance English level 1-6 completed - English

Brewster Technical College

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HERIK ZAMBRANO