Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
Generic

HERIK ZAMBRANO

Zephyrhills

Summary

Successful Medicare Sales Agent accomplished in exceeding challenging sales targets using communication and closing skills. Build connections with relationship-driven approaches and consultative sales techniques. Bring products/services to life with rich descriptions and engaging presentations.

Overview

5
5
years of professional experience

Work History

Sales Agent

Tranzact
03.2023 - Current
  • Advised customers on different insurance options.
  • Overcame objections with successful product comparison and persuasive communication skills.
  • Determine customer's needs based on implementing personalized a needs analysis.
  • Developed sales strategies to achieve monthly targets.
  • Developed and maintained strong client relationships to drive sales growth and customer satisfaction.

Team Leader

Tranzact
06.2024 - 12.2024


  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Monitored performance metrics to identify areas for improvement and drive team accountability.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Oversaw quality control measures, maintaining high standards for all project outputs.

Banquet Captain

Westin Hotel
10.2020 - 03.2023
  • Supported team members by regularly restocking supplies during slow periods.
  • Retrieved additional items for guests to promote high satisfaction.
  • Monitored food distribution and verified delivery to correct guests.
  • Arranged trays of food for quick distribution at guest tables.
  • Communicated guests' special requests to kitchen staff.

Education

Advance English level 1-6 completed - English

Brewster Technical College
12.2018

Civil Engineering - Engineering

I.U.P Santiago Marino
11.2015

Skills

  • Resilience under pressure
  • Call Control
  • Networking abilities
  • Conflict resolution
  • Analytical thinking
  • Objection handling

LANGUAGE

Spanish Native
English Advanced

Timeline

Team Leader

Tranzact
06.2024 - 12.2024

Sales Agent

Tranzact
03.2023 - Current

Banquet Captain

Westin Hotel
10.2020 - 03.2023

Civil Engineering - Engineering

I.U.P Santiago Marino

Advance English level 1-6 completed - English

Brewster Technical College
HERIK ZAMBRANO