Heritier Lelo
Portland,ME
Summary
Able to communicate effectively to provide safety and security for general public co worker and facility, monitoring negative behavior and deferring furtherance trough problems solving and negotiation. Able to implement policy and procedure, maintain accountability and confidential information. Secure and provide information for daily report, files and investigation. able to perform general officer duties.
Overview
9
9
years of professional experience
Work History
Correctional Officer
York County Sheriff's Office
05.2024 - Current
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed behavior of residents individually and in groups.
Night Shift Supervisor
Sea Salt Lobster
10.2023 - 05.2024
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
- Observed each team member to carry out duties and provided constructive criticism.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
- Played an integral role in meeting production targets by closely supervising staff activities throughout each stage of the process.
- Assigned each member of 6 persons team with specific daily tasks and responsibilities.
- Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
Bar Manager
La Barista
01.2015 - 10.2022
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Education
High School Diploma -
ITI Technique Llumbama
Kinshasa, Congo07.2004
Skills
- First Aid Training
- Emergency Response
- Conflict resolution
- Inmate Supervision
- Mental health awareness
- CCTV Monitoring
- Detail Oriented
Timeline
Correctional Officer
York County Sheriff's Office
05.2024 - Current
Night Shift Supervisor
Sea Salt Lobster
10.2023 - 05.2024
Bar Manager
La Barista
01.2015 - 10.2022
High School Diploma -
ITI Technique Llumbama
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