Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Herman Wheeler

Herman Wheeler

Management
Westfield,NJ

Overview

10
10
years of professional experience

Work History

Store Manager

Soul Bowls
Metuchen, NJ
07.2022 - 08.2023
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Demonstrated and maintained high level customer service
  • Properly prepared food to serve by following safe and effective business practices.
  • Accepted daily orders of products to be stored away for use throughout the week or day.
  • Marketed and advertised using various methods such as creating content for social media and prospected by walking around town and offering samples and menus.

Yard Supervisor

Papp Iron Works
Plainfield, NJ
07.2021 - 03.2022
  • Complied with safety rules to minimize incidents and accidents.
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
  • Examined freight to determine loading sequences.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Checked paperwork and freight condition to determine optimal loading and unloading sequences.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Store Manager

Sherwin-Williams Paint Store
Westfield, NJ
02.2015 - 07.2021
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.

Warehouse Picker

C & S Wholesale Grocers
Brattleboro, VT
04.2015 - 11.2015
  • Assembled customer orders from stock and placed orders on pallets for shipping department.
  • Reported damaged products or safety hazards to immediate supervisor.
  • Shrink-wrapped and labeled customer orders and moved to loading dock staging area using electronic pallet jack or walkie-rider equipment.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.

Childcare Worker

Monadnock Region - Nh
Brattleboro, VT
02.2014 - 11.2014
  • Cared for children of various ages and assisted with feeding, dressing and directing activities.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Observed and monitored children to identify developmental strengths and target enrichment activities.
  • Assisted children in development of social, communication and problem-solving skills.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
  • Identified concerns and signs of emotional or developmental problems and discussed issues with management and families.

Education

High School Diploma -

Plainfield High School
Plainfield, NJ
06.2008

Skills

  • Customer Service
  • Verbal and Written Communication
  • Policies and Procedures
  • Team Building and Leadership
  • Sales Strategies
  • Multitasking and Organization
  • Employee Supervision and Motivation
  • Pricing Strategies
  • Problem Anticipation and Resolution
  • Budget Control
  • Customer Service Management
  • Goal Setting
  • Recruitment and Hiring
  • Originality and Creativity
  • Relationship building and management
  • Staff training and development
  • Order management
  • Goals and performance
  • Financial operations management
  • Strategic thinker
  • Product and service sales
  • Database Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Since the initial publication of the chart of the electromagnetic spectrum, humans have learned that what they can touch, smell, see, and hear is less than one-millionth of reality.
R. Buckminster Fuller

Timeline

Store Manager

Soul Bowls
07.2022 - 08.2023

Yard Supervisor

Papp Iron Works
07.2021 - 03.2022

Warehouse Picker

C & S Wholesale Grocers
04.2015 - 11.2015

Store Manager

Sherwin-Williams Paint Store
02.2015 - 07.2021

Childcare Worker

Monadnock Region - Nh
02.2014 - 11.2014

High School Diploma -

Plainfield High School

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