Herman Williams
Conyers,GA
Summary
I have 10 years of experience as a leader supervising a team, presently entering the field of insurance adjusting and am currently Licensed in 5 states. I learn very quickly and stay on task until completion. Very good Time management skills.
Overview
22
22
years of professional experience
Work History
Master Herbalist
self Employed
Conyers, GA
10.2013 - Current
- Enhanced patient wellness by conducting thorough consultations and creating personalized herbal remedies.
- Collaborated with healthcare practitioners to integrate herbal medicine into clients'' overall treatment plans effectively.
- Streamlined business operations with effective bookkeeping procedures, scheduling systems, and supply chain management strategies implemented successfully.
- Elevated customer experience through attentive listening, empathetic communication, and personalized recommendations for optimal health outcomes.
- Maintained stock levels and ordered new stock to meet expected increases in demands.
- Increased client satisfaction by providing in-depth education on the benefits and proper usage of herbal products.
Deputy Sheriff
DeKalb County Sheriff's Office
09.2005 - 10.2013
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Provided leadership during high-stress situations, guiding team members through critical incidents while maintaining a calm demeanor under pressure.
- Upheld a high standard of ethics within the department by enforcing regulations consistently and fairly among all deputies.
- Promoted a positive work environment within the department by recognizing individual achievements and fostering camaraderie among team members.
Service Advisor
Volvo Of Gwinnett Place
Duluth, GA
07.2002 - 08.2005
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Worked effectively in fast-paced environments.
Education
Bachelor of Science - Electrical, Electronics Engineering Technologies
Bryant And Stratton College
Getzville, NY11.1989
Timeline
Master Herbalist
self Employed
10.2013 - Current
Deputy Sheriff
DeKalb County Sheriff's Office
09.2005 - 10.2013
Service Advisor
Volvo Of Gwinnett Place
07.2002 - 08.2005
Bachelor of Science - Electrical, Electronics Engineering Technologies
Bryant And Stratton College
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