Herman Zapata
Flower Mound,TX
Summary
Dynamic and results-driven sales professional with over 8 years of experience in sales environment. Demonstrated success in exceeding sales targets, cultivating client relationships, and implementing effective sales strategies. Adept at identifying customer needs and delivering tailored solutions to drive business growth. Strong communication, negotiation, and interpersonal skills with a passion for building long-term partnerships with my team, company, and future customers
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Manager
Service plus Home warranty company
Edison, NJ
09.2023 - Current
- Generated new sales leads through cold calling and networking activities.
- Developed key customer relationships to increase sales.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
CEO
zapata legacy pressure Wash
Arlington, TX
08.2017 - Current
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Pitch and obtain contracts with Fleets to maintain optimal sanitation and appearance while on the road
- Performed pressure washing of residential and commercial buildings.
- Provided estimates for jobs based on the size of the area needing cleaning.
- Recommended additional services that could be performed.
Sales Manager
Leaf Filter
Dallas, TX
02.2023 - 09.2024
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
CEO
Zapata legacy transportation
Dallas, TX
07.2020 - 06.2023
- Monitored shipments for on-time delivery and communicated status updates to customers.
- Conducted regular reviews of freight rates for existing clients as well as potential ones.
- Interfaced regularly with customers via phone, email, or in person meetings.
- Quoted potential customers on price of freight brokerage.
- Developed relationships with freight carriers to negotiate competitive rates and services.
Firefighter
Lacy lake view
Waco, TX
05.2018 - 01.2020
- Communicated effectively with crew members while performing tasks under stressful conditions.
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Trained continuously to maintain required physical fitness for demanding work.
Sales Associate
Zapata Truck & Trailer Repair
Arlingtion, TX
01.2013 - 07.2018
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services with success in up selling New and used heavy duty parts and labor
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
Associate of Applied Science - Diesel Technology
Texas State Technical College - Waco
Waco, TX04-2020
Flower Mound High School
01.2017
Skills
- Reliable
- Excellent Communication Skills
- Sales Coaching
- Exceeds Sales Goals
- Trustworthy
- Fast learner
- Organized
- Time management
- Bilingual in [spanish]
- Consultative Sales
Certification
- Class A CDL
- ASE, 01/01/17, Student ASE certified
- MACS (Mobile Air Conditioning Society), 07/01/16, CFC-12; HFC-134A; HFO-1234yf
- ACE Manufacturing, 05/01/16, Clutch repair
- SP/2, 01/01/17, Mechanical Safety & Mechanical Pollution Prevention
- STX, 04/01/16, Engine Mechanical & Vacuum Waveforms
- STX, 04/01/16, Engine Mechanical & Cylinder Analysis
- STX, 04/01/16, Power Steering Operation & Diagnostics
- STX, 04/01/16, Carburetor Tuning & Fuel System Diagnostics
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Manager
Service plus Home warranty company
09.2023 - Current
Sales Manager
Leaf Filter
02.2023 - 09.2024
CEO
Zapata legacy transportation
07.2020 - 06.2023
Firefighter
Lacy lake view
05.2018 - 01.2020
CEO
zapata legacy pressure Wash
08.2017 - Current
Sales Associate
Zapata Truck & Trailer Repair
01.2013 - 07.2018
Associate of Applied Science - Diesel Technology
Texas State Technical College - Waco
Flower Mound High School
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