Hermelindo Filares
Escondido,CA
Summary
Reliable and accountable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
15
15
years of professional experience
Work History
Driver 1
Stone Distributing
San Marcos, California
06.2024 - 06.2025
- Followed routes assigned by dispatchers to meet delivery objectives.
- Maintained accurate logs of vehicle inspections and repair status.
- Collected payments for goods delivered or unloaded.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Maintained delivery schedules without compromising safety.
- Drove trucks to and from job sites to deliver supplies.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Utilized GPS and maps for efficient route planning.
Commercial Driver
FedEx:Ground
San Diego, California
06.2024 - 07.2024
- Provided excellent customer service by responding promptly to inquiries about shipments or services offered.
- Assisted in completing paperwork related to freight bills, invoices and other required documents.
- Utilized GPS systems for navigation during trips.
Tech Operator
Toray Membrane Usa
Poway, CA
04.2022 - 06.2024
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Optimized production workflows by analyzing processes, identifying inefficiencies, and implementing corrective actions.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Performed quality checks to identify finish discrepancies.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Commercial Driver
FedEx:Ground
Oceanside , CA
07.2017 - 12.2020
- Assisted in navigating large loads to assigned areas.
- Loaded and unloaded packages from loading dock to trucks.
- Labeled packages and pallets to ensure efficient identification of items.
- Unloaded parcels from truck with care to avoid damage.
- Handled packages in safe and meticulous manner while unloading and transporting.
Driver
Uber
Escondido , CA
06.2017 - 02.2020
- Picked up and dropping of clients to and from work.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Commercial Driver/Package Runner
FedEx:Ground
Oceanside , CA
07.2015 - 08.2017
- Assisted in navigating large loads to assigned areas.
- Handled packages in safe and meticulous manner while unloading and transporting.
- Read and attached appropriate labels and tags to products and packages for identification purposes.
- Loaded and unloaded packages from loading dock to trucks.
- Labeled packages and pallets to ensure efficient identification of items.
Assistant Manager
Lenas Liquor
Escondido , CA
05.2010 - 06.2015
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
- Enhanced sales by implementing merchandising and promotional improvements.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Delegated daily tasks to team members to optimize team productivity.
- Supported sales management to optimize business development.
- Accurately handled over $150,000-200,00 of payments daily in cash and credit cards payments.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
- Managed money transfers via western union cashed checks and handled money deposits.
- Key holder in charge of both opening and closing of store.
Education
High School Diploma -
Valley High School
08-2004
Skills
- 15 years Customer Service
- Money Handling
- Cashier Exp
- Money Transfer
- Manager Exp
- Fast Learner
- Team Player
- Key Holder Exp
- Positive worker
- Quality Assurance
- Tech Operator exp
- Warehouse exp
- Shipping,labeling and palletizing exp
- Safe Driving Practices
- Route planning expertise
- Materials Transport
- DOT Compliance
- Transportation
- Navigational Systems and GPS
Timeline
Driver 1
Stone Distributing
06.2024 - 06.2025
Commercial Driver
FedEx:Ground
06.2024 - 07.2024
Tech Operator
Toray Membrane Usa
04.2022 - 06.2024
Commercial Driver
FedEx:Ground
07.2017 - 12.2020
Driver
Uber
06.2017 - 02.2020
Commercial Driver/Package Runner
FedEx:Ground
07.2015 - 08.2017
Assistant Manager
Lenas Liquor
05.2010 - 06.2015
High School Diploma -
Valley High School