Nichelle Parker
Norfolk,VA
Summary
Detail-oriented professional with a Vocational Diploma in Business and a diploma in Health Sciences, specializing in Medical Assisting. Experienced in Administrative, Clerical, and Medical environments, leveraging education and hands-on training in Management, Computer Information Systems, and Business Administration to enhance operational efficiency.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Driver 1
Cox Automotive, Inc.
Elkridge, Maryland
01.2023 - 09.2026
- Delivered vehicles to designated locations within tight schedules.
- Operated a variety of vehicles safely in diverse weather conditions.
- Conducted pre-trip inspections to ensure vehicle safety.
- Adhered to company policies and procedures related to safety and security standards.
- Demonstrated ability to handle emergency situations calmly and effectively.
Independent Business Owner
Avon
Glen Burnie, MD
02.2022 - 02.2024
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Managed daily operations of Avon business to ensure smooth workflow.
Driver (Independent Contractor)
Privately Owned Company
Laurel, MD
08.2015 - 04.2017
- I was responsible for transporting students throughout Prince George's County from their homes to CMIT(charter school) in Laurel, and back home after school ended, and additionally transporting CMIT juniors to and from Laurel Community College daily.
- Conducted routine vehicle inspections to ensure compliance with safety standards.
- Operated delivery vehicles to transport goods efficiently and safely.
- Conducted routine vehicle inspections to ensure compliance with safety standards.
- Coordinated with dispatch to receive and execute delivery schedules promptly.
In-School Suspension Monitor/Clerical Temp
Norfolk Public Schools
Norfolk, VA
09.2008 - 08.2013
- Supervised student behavior in hallways and classrooms during school hours.
- Ensured compliance with safety protocols and school policies.
- Supported a positive school environment through proactive engagement with students.
- Communicated with children to provide comfort, encouragement and positive reinforcement.
Cashier/Stocker
Family Dollar, Inc
Knoxville, TN
09.2007 - 06.2008
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and debit payments accurately during busy shifts.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed customer transactions efficiently at Family Dollar locations.
- Stocked shelves and organized merchandise to maintain a clean shopping environment.
- Provided friendly assistance to customers upon arrival. and answered any questions they had about the store's products and services.
- Executed various responsibilities directed by management to enhance workflow. as assigned by management.
Specimen Accessioner/Expediter-Clients Services
LabCorp, Inc
Knoxville, TN
07.2006 - 02.2007
- Communicated with clients regarding specimen status and requirements.
- Processed specimen samples efficiently for testing and analysis.
- Maintained accurate records of specimen information in laboratory systems.
- Assisted in improving workflow processes within the accessioning department.
- Stored specimens according to proper protocols to ensure accurate testing. in appropriate conditions according to the manufacturer's instructions.
- Performed clerical tasks to ensure accuracy of patient identification.
- Complied with HIPAA regulations concerning privacy of patient information.
Clinical Lab Assistant
Sentara Norfolk General Hospital
Norfolk, VA
11.2004 - 12.2005
- Processed patient samples for laboratory testing and analysis.
- Prepared specimens for analysis following established protocols and procedures.
- Maintained a clean and organized laboratory environment to support safety standards.
- Verified patient identification prior to specimen collection.
High School Clerical Specialist II
Norfolk Public Schools
Norfolk, VA
07.1997 - 01.2004
- Managed student records and ensured data accuracy in the school database.
- Coordinated communication between teachers, staff, and parents for effective information sharing.
- Provided clerical support by typing documents and preparing reports for various departments.
- Verified accuracy of data entered into computer systems prior to processing.
- Processed incoming and outgoing mail, ensuring timely distribution to relevant parties.
- Prepared and distributed memos, letters, and other correspondence.
- Organized files, documents, and other office materials in an orderly manner.
- Maintained sufficient office supplies to support daily operations., placed orders when necessary.
- Assisted with special projects, including mailings and filing system updates.
- Assisted with special projects as needed such as mailings or filing system updates.
- Operated standard office equipment including copiers, printers, fax machines.
Education
Business Administration Management
National College of Business & Technology
Knoxville, TNGraduate - Health Sciences- Medical Assisting
Medical Careers Institute
Virginia Beach, VACompleted freshman year - Management/ Computer Information Systems
Norfolk State University
Norfolk, VAVocational Diploma - Business
Booker T. Washington High School
Norfolk, VASkills
- Customer Service (10 years)
- Courier
- 10 key calculator (10 years)
- Triage (2 years)
- Medical office experience (2 years)
- Medical scheduling (2 years)
- Medical records (2 years)
- Clerical experience (10 years)
- Data entry (10 years)
- Phone etiquette (10 years)
- Venipuncture (2 years)
- Vital Signs (2 years)
- Anatomy Knowledge (3 years)
- Medical Terminology (3 years)
- HIPAA (3 years)
- ICD-10 (2 years)
- Cash handling
- Windows
- Driving
- Documentation review
- Communication skills
- Computer skills
- Customer support
- Administrative support
Personal Information
- Title: Businesswoman
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
Driver's License, March 2016 to April 2032
Languages
- Title: Businesswoman
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Driver 1
Cox Automotive, Inc.
01.2023 - 09.2026
Independent Business Owner
Avon
02.2022 - 02.2024
Driver (Independent Contractor)
Privately Owned Company
08.2015 - 04.2017
In-School Suspension Monitor/Clerical Temp
Norfolk Public Schools
09.2008 - 08.2013
Cashier/Stocker
Family Dollar, Inc
09.2007 - 06.2008
Specimen Accessioner/Expediter-Clients Services
LabCorp, Inc
07.2006 - 02.2007
Clinical Lab Assistant
Sentara Norfolk General Hospital
11.2004 - 12.2005
High School Clerical Specialist II
Norfolk Public Schools
07.1997 - 01.2004
Business Administration Management
National College of Business & Technology
Graduate - Health Sciences- Medical Assisting
Medical Careers Institute
Completed freshman year - Management/ Computer Information Systems
Norfolk State University
Vocational Diploma - Business
Booker T. Washington High School