Hermide Etienne
Miami,FL
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
14
14
years of professional experience
Work History
Security Officer
Allied Universal Security Services
07.2017 - Current
- Reported suspicious activities and persons to law enforcement.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
- Completed full building and grounds patrols to spot and investigate concerns.
Home Health Assistant
Principal Health Services
03.2010 - Current
- Administered prescribed medications in a timely manner, ensuring proper dosage and adherence to doctor''s orders.
- Improved patient comfort by providing compassionate and individualized care.
- Assisted patients with daily living activities, fostering independence and enhancing quality of life.
- Maintained strict confidentiality regarding sensitive patient information in accordance with HIPAA regulations.
Education
Diploma - Certified EKG Technicians
Miami Dade College
Miami, FL03.2020
Diploma - Medical Assisting
Fortis College - Largo
Largo, FL11.2004
High School Diploma -
Miami Edison Senior High School
Miami, FL06.1999
Skills
- Threat Assessment
- Arrest procedures
- Threat Management
- Background Checks
- Customer Service
- CPR Certified
- Operations Management
- Security Screenings
- Data Entry
- Palliative Care
- Compassionate Caregiving
- Home Health Aide
- Medical Procedures
- Monitoring patient progress
- Laboratory Specimen Collection
- Office Support
Timeline
Security Officer
Allied Universal Security Services
07.2017 - Current
Home Health Assistant
Principal Health Services
03.2010 - Current
Diploma - Certified EKG Technicians
Miami Dade College
Diploma - Medical Assisting
Fortis College - Largo
High School Diploma -
Miami Edison Senior High School
Similar Profiles
Majid YousafMajid Yousaf
Screening Officer at Allied Universal Security Services & Paladin Airport Security ServicesScreening Officer at Allied Universal Security Services & Paladin Airport Security Services
Jose Fernando DiazJose Fernando Diaz
GSOC Operator at Vistra Security for Allied Universal Security ServicesGSOC Operator at Vistra Security for Allied Universal Security Services
Tracy ApplewhiteTracy Applewhite
Supervisor Doorman at Allied Universal Security Services/ Mfort SecuritySupervisor Doorman at Allied Universal Security Services/ Mfort Security
Eriel ROSARIOEriel ROSARIO
Security Field Supervisor at Allied Universal Security ServicesSecurity Field Supervisor at Allied Universal Security Services
Yennifer NimoYennifer Nimo
Registered Medical Assistant at Guidewell SanitasRegistered Medical Assistant at Guidewell Sanitas