Jacquelinne A. Mendoza
Tacoma
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
20
20
years of professional experience
4
4
Certifications
Work History
Security Officer
Tacoma General Hospital
Tacoma
09.2025 - Current
- Monitored hospital premises to ensure safety and security for patients and staff.
- Responded swiftly to emergency situations, maintaining calm and order during incidents.
- Conducted regular patrols of hospital grounds, identifying and addressing potential security risks.
- Collaborated with law enforcement to report incidents and ensure compliance with regulations.
- Managed access control at entry points, verifying credentials of visitors and staff.
- Documented daily activities and incidents in detailed reports for management review.
- Provided excellent customer service to patients and visitors, addressing inquiries effectively.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Guarded restricted areas to prevent unauthorized entry.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Responded to alarms and conducted investigations as required.
- Reported safety hazards for remediation response.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
Head of Security
Xtaduim Lounge
Seattle
04.2019 - 06.2024
- Facilitated ongoing communication between management, staff, and security personnel regarding safety concerns or policy updates.
- Managed team of security personnel, providing training, guidance, and performance evaluations.
- Coordinated with law enforcement agencies as needed during investigations or emergency situations.
- Developed and implemented comprehensive security policies, procedures, and protocols for organization.
- Investigated any reported incidents involving theft, vandalism, or employee misconduct within organization.
Head of Security
Titan Security services
Seattle
08.2017 - 04.2019
- Ensured compliance with applicable regulatory requirements related to physical and information security.
- Collaborated with other department heads to ensure seamless integration of security measures across all facets of business.
Security Officer
Kemper Security
Bellevue
01.2016 - 12.2017
- Responded to alarms and investigated disturbances.
- Secured building against unauthorized access and conducted regular patrols.
- Checked interior offices after business hours to confirm entries were locked and secure.
- Used radio and other communication devices to keep in regular touch with other security guards and controller.
- Warned persons of rule infractions or violations and apprehended or evicted violators from premises.
- Used verbal and physical deescalation strategies to restore order and reduce tension.
Traffic Control Flagger
Kemper Security
Bellevue
01.2016 - 12.2017
- Adjusted lane closures according to changing worksite requirements throughout day.
- Provided clear hand signals and used sign paddles to effectively communicate with drivers.
- Directed traffic at construction sites to ensure safe passage of pedestrians and vehicles.
- Documented any incidents involving motorists or pedestrians within work zone for reporting purposes.
- Stayed up-to-date on federal, state, and local regulations regarding traffic control operations.
- Managed pedestrian access through worksite by providing clear directions and assistance as needed.
Security Officer
Suite
Bellevue
01.2015 - 06.2017
- Warned persons of rule infractions or violations and apprehended or evicted violators from premises.
- Helped guests sign in upon arrival and sign out when exiting premises.
- Used verbal and physical deescalation strategies to restore order and reduce tension.
- Used radio and other communication devices to keep in regular touch with other security guards and controller.
Juvenile Probation Officer
Boys & Girls Club
Fairflied
01.2006 - 01.2009
- Conducted home visits to monitor compliance with court-ordered conditions.
- Developed individualized case plans to address probationers' needs and reduce recidivism.
- Made official recommendations about offenders' cases based on interviews, observations and evidence gathered.
- Interviewed new clients to gather background information and complete risk assessments.
- Performed drug testing on probationers as required by court orders or agency policies.
- Prepared reports for judges detailing probationers' adherence to terms of their supervision.
- Evaluated probationers' progress and made recommendations for sentencing modifications.
- Attended court hearings involving offenders and gave testimony under oath.
- Prepared pre-sentence investigation reports, pre-dispositional reports and other documents.
- Testified in court about probationers' behavior and progress.
- Coordinated with law enforcement agencies to investigate alleged violations of probation terms.
Education
Associate - ministry
Open Ministry
Bothell, Washington01.2014
Associate - criminal justice
Ohio State
Columbus, Ohio01.2003
Skills
- Threat Analysis
- Customer Service
- Crime Prevention
- Incident Reporting
- Emergency Planning
- Event Security
- Emergency response
- Risk assessment
- Access control
- Incident reporting
- Compliance management
- Conflict resolution
- Team leadership
- Policy development
- Customer service
- Attention to detail
- Problem solving
- Critical thinking
- Criminal law
- Workplace violence prevention
- Weapons training
- Crisis management
- Hazardous materials response
- Threat assessment
- Security systems
- Surveillance
- Bomb threat procedures
- Emergency evacuation procedures
- Defensive tactics training
Certification
RQI Healthcare Provider
Timeline
Security Officer
Tacoma General Hospital
09.2025 - Current
Head of Security
Xtaduim Lounge
04.2019 - 06.2024
Head of Security
Titan Security services
08.2017 - 04.2019
Security Officer
Kemper Security
01.2016 - 12.2017
Traffic Control Flagger
Kemper Security
01.2016 - 12.2017
Security Officer
Suite
01.2015 - 06.2017
Juvenile Probation Officer
Boys & Girls Club
01.2006 - 01.2009
Associate - ministry
Open Ministry
Associate - criminal justice
Ohio State