High-performing professional with integrity and leadership skills. Applies knowledge and abilities to positively impact organization. Flexible in different situations and dynamic conditions. Works great under extreme stress and deadlines. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Adjudication Officer
International Services - National Health Insurance Company - Daman
Abu Dhabi, United Arab Emirates
06.2013 - 10.2020
Process and adjudicate local and international reimbursement claims (Inpatient/Outpatient) in accordance with the adjudication rules and standards as per policy terms
Reports and audits the claims if assigned by the team lead/supervisor
Evaluate medical necessity and consistency of diagnosis, procedure and drug codes and descriptions stated on the claims according to accepted medical coding rules and guidelines
Cites, reports fraud and abuse and/or suspicious claims and investigates further for the same
Ensures accurate application of contractual prices and discounts (if available)
Understands and works with mandated code sets (ICD-9 and ICD-10, CPT codes, HCPCS and drug codes)
Adjudicates for provision of deductibles, co-pays, co-insurance maximums and provider settlements
Effectively liaise with and attend to provider, member or other departments' queries and appeals (answering phone calls, replying to emails, etc.) and required information in a timely and professional manner
Supports in training of new joiners through shadow training.
Nursing Assistant
LLH Hospital
Mussafah, Abu Dhabi
03.2009 - 05.2013
Work with policies of Lifeline including mission, vision, and core values
Assists the Doctor in all minor procedures and all document work
Giving priority for the appointment patients & sick patients
Assists the doctor in reinforcing the health teachings to patients for optimum health growth and keeps records for future follow up consultations
Guides the patients to Laboratory, Radiology, and Pharmacy & Pre anesthesia evaluation if advised
Sending requests for approval to the Insurance department according to the insurance rules
Inform the patients regarding the status of approval and if approved give appointment to do concerned procedures after informing the Doctors
Participates in educational and quality improvement services
Ensure patient safety and reports any incidents or unsafe practice to the Charge Nurse
Initiates emergency codes as appropriate
Participate in Quality programs when needed.
Operating Room Head Nurse - Staff Nurse
Kabacan Polymedic Cooperative Hospital
Kabacan North Cotabato, Philippines
03.2007 - 10.2008
Assists surgeons in performing Major and Minor surgical operations such as Exploratory Laparotomy, appendectomy and Caesarean Section
Plans, gives and evaluates nursing care
Carries out doctor's legal orders
Prepares patient for, and assist physicians, surgeons with, diagnostic, therapeutic and surgical procedures
Assists the doctors during rounds and provides necessary information regarding the progress of the patients at the same time reinforcing health teachings to promote optimum health growth.
Education
Bachelor of Science in Nursing -
Notre Dame University
Cotabato City, Philippines
03-2006
Skills
Basic analytical
Execution
Problem solving
Decision-making
Strong leadership skills
Make sound decisions quickly
Work with limited supervision
Drive to ensuring results and quality of work
Coverage Determination
Advance skills and knowledge in Microsoft Office products (Excel, Word, PowerPoint)
Claims review
Medical terminology knowledge
Insurance Claim Forms Review
Task Prioritization
Claims Processing
Adaptability and Flexibility
Certification
Professional Regular Commission (Board of Nursing), 0432576, Davao City, Philippines
BLS Certification (American Red Cross), 01JQV4G, 06/24/24
References
References available upon request.
Timeline
Medical Adjudication Officer
International Services - National Health Insurance Company - Daman
06.2013 - 10.2020
Nursing Assistant
LLH Hospital
03.2009 - 05.2013
Operating Room Head Nurse - Staff Nurse
Kabacan Polymedic Cooperative Hospital
03.2007 - 10.2008
Bachelor of Science in Nursing -
Notre Dame University
Similar Profiles
Saima Noor ShaikhSaima Noor Shaikh
Project Manager at National Health Insurance Company-DamanProject Manager at National Health Insurance Company-Daman
PBM Specialist- Automation Process Optimization at National Health Insurance Company- DamanPBM Specialist- Automation Process Optimization at National Health Insurance Company- Daman