Hermiona Selamaj
Bloomingdale,IL
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 2 years of management performance.
Overview
13
13
years of professional experience
Work History
Area Manger II
Amazon Inc
04.2021 - 05.2023
- Organized promotional events and interacted with community to increase sales volume.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Established clear objectives for each project, setting expectations and assigning appropriate resources as needed.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
Associate Banker
Chase Bank
06.2017 - 05.2019
- Received loan and utility payments, sending funds to correct destinations.
- Executed wire transfers, stop payments and account transfers.
- Improved referral rates from satisfied clients by building strong relationships based on trust transparency.
- Streamlined banking operations by implementing efficient processes and utilizing advanced technology tools.
Assistant Manager
Dunkin' Donuts
11.2010 - 02.2012
- Defined clear targets and objectives and communicated to other team members.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
BBA - Finance
University of Illinois At Chicago
Chicago, IL12.2020
Associate of Arts - Fine Arts
City Colleges of Chicago - Wilbur Wright College
Chicago, IL05.2019
Bachelor of Science - Electric Engineering
Polytechnic University of Tirana
Tirane, Albania09.2012
Skills
- Training and coaching
- Product and Service Promotion
- Business Analytics
- Operating Procedures and Policies
- Operations Improvements
- Projections Development
Languages
Albanian
Native or Bilingual
Spanish
Limited Working
Greek
Limited Working
Timeline
Area Manger II
Amazon Inc
04.2021 - 05.2023
Associate Banker
Chase Bank
06.2017 - 05.2019
Assistant Manager
Dunkin' Donuts
11.2010 - 02.2012
BBA - Finance
University of Illinois At Chicago
Associate of Arts - Fine Arts
City Colleges of Chicago - Wilbur Wright College
Bachelor of Science - Electric Engineering
Polytechnic University of Tirana
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