Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Hernan Michi

Austin,TX

Summary

Motivated, team player with strong organizational and interpersonal skills. Always looking to learn new skills, take on additional responsibilities and grow professionally. Working in active, pressurized environments where high standards must be met. My dedication and passion have been recognized with awards, accolades and new responsibilities. High-energy [Job Title] skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

13
13
years of professional experience

Work History

SERVER

Buenos Aires Gallerie
Austin
04.2023 - Current
  • Responsible for on-time service to all tables and customer satisfaction.
  • Logistical preparation of necessary utensils before the start of each service.
  • Consistently meeting my short and long term objectives.
  • Empathetic and calm handling of user complaints.
  • Proactive participation in meetings aimed at creating new practices.
  • Customer service both by phone, email and face-to-face.

MANAGER

Ocean Photo
Playa del Carmen, Mexico
07.2013 - 12.2022
  • Documentation processing and data entry in databases.
  • Rigorous cashier management of large amounts of money.
  • Presentation of ideas to improve performance and efficiency.
  • Collaborating with management to identify problems in the flow and propose solutions.
  • Supervising and delegating tasks to a team of [12] people.

KITCHEN ASSISTANT

CLASSIC BAR
Cordoba, Argentina
02.2012 - 05.2013
  • Kitchen organization and hygiene.
  • Preparation of starters and simple dishes.
  • Support in preparation and plating.
  • Cleaning and disinfection of food and kitchen.
  • Assistance in stock control and storage.
  • Assistance in raw material control.
  • Ability to make quick decisions to support the kitchen.

Education

BACHELOR - ECONOMICS AND ADMINISTRATION

St Paul's School
La cumbre, Cordoba, Argentina
12.2002

Skills

  • Handling conflict
  • Allergy awareness
  • Multitasking and organization
  • Leadership
  • Customer service
  • Problem-Solving
  • Teamwork

Personal Information

  • Date of Birth: 04/17/85
  • Nationality: Argentina

Languages

spanish
Professional
English
Professional

Timeline

SERVER

Buenos Aires Gallerie
04.2023 - Current

MANAGER

Ocean Photo
07.2013 - 12.2022

KITCHEN ASSISTANT

CLASSIC BAR
02.2012 - 05.2013

BACHELOR - ECONOMICS AND ADMINISTRATION

St Paul's School