Hernan Saez

gained further experience in an extremely high volume and fast paced environment from a managerial perspective, further experience in cross training, as well as inventory management and ordering, conflict resolution, and meeting goals within established deadlines and parameters.

gained experience in a high volume restaurant, as well as training experience in a fast paced role.

Trained further in classic cooking and prep techniques, large scale food preparation, catering service, wine service and pairings, and general fine dining service training.

trained in an exchange program that lasted a month, learned many techniques as well as received top class on the job training by renowned experts.

• Recommended products tailored to customer needs in a dynamic environment.
• Drove sales through product knowledge, upselling, and excellent customer interaction
• Maintained store appearance, restocked merchandise, and handled cashier duties
• Contributed to store's growth by building lasting relationships with repeat customers

• Managed inbound and outbound calls, assisting customers with product inquiries and sales
• Delivered personalized sales solutions based on customer needs, increasing customer satisfaction and conversion rates
• Met and exceeded daily, weekly, and monthly sales targets
• Collaborated with team members to share best practices and improve overall sales performance