Hernan Soto Medina
Carpinteria
Summary
Results-driven professional with a Business Management degree, 3+ years of high-end client-facing hospitality experience, and recent BDR work in consulting sales. Seeking a business development role where I can leverage strong interpersonal skills and sales acumen to build lasting relationships and drive measurable revenue growth.
Overview
4
4
years of professional experience
Work History
Business Development Representative (BDR)- Internship
Zermattpay
05.2025 - Current
- Conduct outbound prospecting via email, phone, and LinkedIn to generate qualified meetings for account executives
- Researched and targeted ideal customer profiles (ICP) using tools like LinkedIn Sales Navigator and Salesforce
- Consistently exceeded weekly KPIs including meetings booked, outbound activities, and response rates
- Collaborated with marketing and sales teams to refine messaging and identify new outreach strategies
- Developed a strong understanding of Zermattpay offerings to effectively communicate value to prospects
Customer Service Agent
Birnam Wood Golf Club
Montecito
04.2022 - Current
- Delivered exceptional service to members and VIP guests at a premier private golf club
- Managed daily logistics including guest check-ins, golf cart setup, event coordination, and tee time support
- Built lasting relationships with clients by providing a friendly, solutions-focused experience
- Demonstrated adaptability and poise in a fast-paced, high-demand customer service environment
Education
Bachelor of Science - Business Management
California State University, Northridge
Northridge, CA05.2025
Associate Degree - Business Administration
Santa Barbara City College
Santa Barbara, CA12-2022
High School Diploma -
Carpinteria High School
Carpinteria, CA06-2019
Skills
- Bilingual
- Customer service
- Fluent in English and Spanish
- Strong communication
- Follow-up
- Cold calling
- Outbound email prospecting
- Time management
- Team collaboration
- CRM
- Sales tools
- Salesforce
- Sales Navigator
- ZoomInfo
Awards And Leadership
Regional 1st Place - Aerodynamics Design Competition, MESA Program - Carpinteria High School, Led a student engineering project from design to competition, led to regional finals.
Timeline
Business Development Representative (BDR)- Internship
Zermattpay
05.2025 - Current
Customer Service Agent
Birnam Wood Golf Club
04.2022 - Current
Bachelor of Science - Business Management
California State University, Northridge
Associate Degree - Business Administration
Santa Barbara City College
High School Diploma -
Carpinteria High School