Hernando E. Fajardo
Miami
Summary
Dedicated sales and AV professional with extensive experience in installations, sales and customer relationship management, technology solutions, and project implementation. Committed to delivering exceptional customer service, driving revenue growth, and building long term client partnerships.
Overview
24
24
years of professional experience
Work History
Audio and Visual Solution Specialist
Sharp Electronics
10.2025 - Current
- Analyzed customer requirements to recommend tailored solutions and enhance satisfaction. Design and sell commercial AV solutions including Microsoft Teams Rooms, Zoom Rooms, digital signage, interactive displays, dvLED video walls, and conferencing systems.
- Collaborated with cross-functional teams to streamline product integration processes, collaborate with engineering, installation, and manufacturer partners to deliver turnkey AV solutions, and improve service delivery.
- Demonstrated expertise in Sharp's software and hardware solutions, providing technical support to clients and staff.
- Led training sessions for new employees on product knowledge and customer engagement strategies.
PROJECT MGR – SALES CONSULTANT
HI-DEF MASTERS
11.2018 - Current
- Home theater product sales, installations, build smart homes, install Wi-Fi cameras, surveillance CCTV cameras, TV wall mountings, preconstruction wiring, wire concealment, CAT5/6 wire termination, coaxial wire termination, installed, configured, and test wifi network systems, diagnosed component failures and system malfunctions across AV equipment, maintained service records, document all orders, controlled inventory of tools and supplies, use of power tools, troubleshoot AV and WiFi networks using meters and tools, order needed supplies, installation of low voltage components, drive a company vehicle, vehicle maintenance, great customer service, build strong client relationships, delivery products, great customer service, build strong client relationships, cold door knocking.
- (954) 998 - 8727
SALES CONSULTANT
ADT
04.2025 - 08.2025
- Call previous ADT customers to regain business, call new home buyers, make 25-100 calls daily, visit customers’ homes to assess security needs, cold door knocking, document and disposition every call, and appoinment, keep up with company’s e-learnings, maintain a semiprofessional dress code.
- (954) 241 - 3322
GEEK SQUAD H.T AGENT – ELECTRONIC TECHNICIAN
BEST BUY
11.2002 - 04.2024
- Home theater product sales, installations, build smart homes, install Wi-Fi cameras, surveillance CCTV cameras, TV wall mountings, preconstruction wiring, wire concealment, CAT5/6 wire termination, coaxial wire termination, installed, configured, and test wifi network systems, diagnosed component failures and system malfunctions across AV equipment, maintained service records, document all orders, controlled inventory of tools and supplies, order needed supplies, installation of low voltage components, drive a company vehicle, vehicle maintenance, great customer service, build strong client relationships, delivery products.
- (954) 482-3474
Education
High School -
Miami Beach Senior High School
Computer graphics
Keiser College
01-2002
AA - undefined
Broward Community College
01-2000
Skills
- I excel in building strong client relationships, by providing excellent customer service, and driving new and repeat business growth Drive sales growth Offering residential and commercial tailored solutions to meet and exceed Client’s needs Proposal development and sales presentations AV hardware installation Use power tools Team player Bilingual, fluent in Spanish and English System diagnostic and Troubleshooting Cable routing and CAT5/6/ Coaxial wire termination Speaker wire routing Documentation of all projects Salesforce CRM management Microsoft Word, Excel, PowerPoint, Outlook and Teams
Timeline
Audio and Visual Solution Specialist
Sharp Electronics
10.2025 - Current
SALES CONSULTANT
ADT
04.2025 - 08.2025
PROJECT MGR – SALES CONSULTANT
HI-DEF MASTERS
11.2018 - Current
GEEK SQUAD H.T AGENT – ELECTRONIC TECHNICIAN
BEST BUY
11.2002 - 04.2024
Computer graphics
Keiser College
AA - undefined
Broward Community College
High School -
Miami Beach Senior High School