Hero Marif
Oklahoma City,Oklahoma
Summary
Dynamic professional with a strong background in customer service at Home Depot, excelling in problem-solving and team collaboration. Proven ability to enhance customer satisfaction through effective communication and empathy. Recognized for building lasting relationships and resolving issues, contributing to improved customer loyalty and engagement.
Overview
2026
2026
years of professional experience
Work History
Cashier and Customer Service
Homedepot Shopping Center R
Oklahoma City, OK
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Trainer Assistant
Smart Academy
Iraq
03.2018 - 2019
Teacher
Razyana Second School
Sulaymaniyah
2011 - 2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Bachelor of Science -
Sulaymaniyah University
IraqSkills
- Problem solving
- Patience and empathy
- Time and project management
- Team comfortable in learning digital tools
- Troubleshooting
- Emotional Intelligence
Timeline
Cashier and Customer Service
Homedepot Shopping Center R
04.2024 - Current
Trainer Assistant
Smart Academy
03.2018 - 2019
Teacher
Razyana Second School
2011 - 2023
Bachelor of Science -
Sulaymaniyah University