Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Herrick Vasck

Murfreesboro,TN

Summary

Dynamic professional with a diverse background ranging from technical support at Goodman Networks to critical roles in healthcare. Excelled in project management and customer relations, leveraging trilingual capabilities and Microsoft Office proficiency. Proven track record in improving efficiency and fostering collaborative solutions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Student

Middle Tennessee State University Mtsu
Murfreesboro, TN
08.2019 - Current
  • Broward College then transferred to Middle Tennessee State University.
  • Cultivated study groups to enhance learning and support peers.
  • Collaborated with peers to develop innovative solutions for educational challenges.

Patient Attendant

Ascension
Murfreesboro, TN
01.2024 - 08.2024
  • Organized work orders, maintenance repairs and other administrative duties.
  • Offered information, support and comfort to patient families.
  • Maintained compliance with HIPAA protocols to safeguard patient privacy.
  • Assisted administrative departments with paperwork, errands and other clerical duties.

Technical Support Representative

Goodman Networks Inc.
Sunrise, FL
01.2019 - 08.2019
  • Planned and executed preventive routine maintenance.
  • Collaborated with the supervisor and field schedulers to meet service order metrics.
  • Managed technical training for new hires and colleagues.
  • Diagnosed maintenance problems accurately, and determined appropriate solutions.
  • Identified potential areas for improvement in existing products or services.
  • Determined the cost of proposed solutions using company guidelines.
  • Dispatched clear and timely instructions to vendors for the resolution of maintenance problems.

Combat Medic (68W)

United States Army
Fort Campbell, KY
10.2015 - 02.2019
  • Developed a strong rapport with other medical professionals to foster quality, efficient patient care.
  • Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
  • Documented all patient information, including illness or injury, treatment, and medication administration.
  • Assisted with disaster relief and emergency management efforts.
  • Coordinated with higher headquarters to arrange evacuation helicopters for urgent cases requiring specialized care at hospitals located far away from our base camp.
  • Stocked supplies and maintained an inventory of all medicines used during operations.
  • Calmed patients by carefully explaining each step and remaining composed.

Education

Computer Science And Mathematics

Middle Tennessee State University
Murfreesboro, TN

Broward College
Fort Lauderdale, FL

Skills

  • Administrative Support
  • Knowledge and experience in Microsoft Office and PC skills
  • Basic understanding of single-family home systems and components
  • Customer Relations
  • Trilingual (English, Portuguese, Spanish) verbal and written
  • Expense Reports
  • Excellent verbal and written communication, problem-solving, time management, and conflict resolution skills
  • Meticulous attention to detail
  • Project management

Certification

  • National Emergency Medical Technician-Basic (EMT-B)
  • First Aid and CPR
  • Weapon qualification for MP 9mm pistol, and M4 Carbine
  • Air assault school to conduct air assault helicopter operations

Timeline

Patient Attendant

Ascension
01.2024 - 08.2024

Student

Middle Tennessee State University Mtsu
08.2019 - Current

Technical Support Representative

Goodman Networks Inc.
01.2019 - 08.2019

Combat Medic (68W)

United States Army
10.2015 - 02.2019
  • National Emergency Medical Technician-Basic (EMT-B)
  • First Aid and CPR
  • Weapon qualification for MP 9mm pistol, and M4 Carbine
  • Air assault school to conduct air assault helicopter operations

Computer Science And Mathematics

Middle Tennessee State University

Broward College
Herrick Vasck