Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Herschell Harmon

Albuquerque,NM

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

6
6
years of professional experience

Work History

Drop Team Member

Downstream Casino
Albuquerque, New Mexico
03.2022 - Current
  • Inspected and sorted incoming packages to ensure accuracy of delivery.
  • Assisted customers with packaging, weighing, and shipping items.
  • Provided customer service by answering inquiries regarding package delivery status.
  • Managed inventory levels within the warehouse and reordered supplies as needed.
  • Trained new employees on how to properly use equipment in the warehouse.
  • Provided support with unloading and sorting of parcels into designated areas within the warehouse.
  • Monitored security cameras throughout the facility during shifts worked.
  • Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
  • Collaborated with other team members to meet tight deadlines when necessary.

Tool Coach

Lowe's
Albuquerque, New Mexico
10.2022 - 11.2023
  • Provided guidance to participants in order to help them develop their skills and achieve desired goals.
  • Created individualized plans and monitored progress of athletes towards set objectives.
  • Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
  • Assessed physical condition of athletes to determine readiness for competition.
  • Analyzed performance data to identify areas of improvement for individuals or teams.
  • Mentored team members in order to build confidence and foster a supportive environment.
  • Instructed players on proper techniques, strategies, rules and regulations of the sport.
  • Developed practice plans tailored to individual needs as well as team development requirements.

Asset Protection Associate

Walmart
Albuquerque, New Mexico
01.2018 - 10.2022
  • Assisted customers with product information and inquiries.
  • Executed safety protocols to protect the store's assets.
  • Identified shoplifters and apprehended perpetrators according to company policies.
  • Inspected merchandise for damages or defects prior to stocking shelves.
  • Conducted investigations related to inventory discrepancies and shrinkage control.
  • Performed daily audits of cash registers and ensured accuracy of transactions.
  • Established relationships with local law enforcement agencies as needed.
  • Provided assistance in the training of new hires on asset protection procedures.
  • Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.
  • Reported any suspicious activities immediately upon discovery.
  • Identified potential shoplifters and alerted management.
  • Produced well-written reports detailing shoplifting and attempted theft.
  • Maintained store compliance with physical security schematics to protect assets.

Education

Information and Technology

System Plus College
Phillippines
05-2012

Skills

  • Quality Control
  • Positive and Friendly Attitude
  • Customer Service
  • Check payment processing
  • Willing to Learn
  • Performance Improvement
  • Teamwork and Collaboration
  • Responsible and Trustworthy

Languages

English
Professional

Timeline

Tool Coach

Lowe's
10.2022 - 11.2023

Drop Team Member

Downstream Casino
03.2022 - Current

Asset Protection Associate

Walmart
01.2018 - 10.2022

Information and Technology

System Plus College
Herschell Harmon