Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob morgan

gainesville

Summary

Driven and customer-oriented professional with notable experience at Freddy's Frozen Custard & Steakburgers and McDonald's. Excelled in customer service and cash handling, demonstrating a strong work ethic and empathy towards customer needs. Achieved significant improvements in customer satisfaction by leveraging time management skills and a proactive approach.


Overview

3
3
years of professional experience

Work History

Drop Team Member

Winstar World Casino
08.2024 - Current
  • Enhanced workplace safety by adhering strictly to all regulations regarding handling cash.
  • Upheld strict confidentiality protocols when dealing with sensitive information related to financial transactions and personnel data.
  • Ensured timely completion of drop tasks, maintaining a strict adherence to schedules.

Cashier / Cook

Freddy's Frozen Custard & Steakburgers
04.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

McDonald's
11.2021 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Hvac Certification -

North Central Texas College
Gainesville, TX
06-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling

Timeline

Drop Team Member

Winstar World Casino
08.2024 - Current

Cashier / Cook

Freddy's Frozen Custard & Steakburgers
04.2023 - 12.2023

Cashier

McDonald's
11.2021 - 06.2022

Hvac Certification -

North Central Texas College
Jacob morgan