Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hershel Marlow

Jacksboro,TN

Summary

  • Reliable worker with background in operating cash registers, stocking merchandise and keeping areas organized. Highly motivated, proactive and punctual with a team-oriented mentality.
  • Ambitious, career-focused jobseeker, who is eager to obtain an entry-level position at a higher level of employment to obtain valuable skills and expertise.
  • Adaptable, and driven, team-minded individual with an excellent grasp on organizational and problem-solving skills. excited to build solid career foundations while being an integral part of your team.
  • Candidate seeking employment with a company in need of flexible and hard working individuals who are ready to learn and contribute to team success.
  • Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

9
9
years of professional experience

Work History

Technical Writer

SL America Corp.
Clinton, TN
06.2023 - Current
  • Created and edited documents for grammar, clarity, content and formatting.
  • Collaborated with engineers, product managers and instructional designers in development of internal and external user manuals.
  • Created user documentation for various materials and developed how-to guides and instruction manuals.

Overnight Stocker

Lowes Home Improvment
Jacksboro, TN
07.2021 - 07.2023
  • Utilized proper planning and problem solving skills to identify the most effective approach to unloading large parcels of goods in a safe and controlled manner in a team-environment setting.
  • Perceived and retained store policy on merchandising guidelines and applied said guidelines in a practical style when unpacking goods.
  • Worked keenly to learn the required tasks put in place by supervisors in order to maximize performance.
  • practiced safe and effective methods while working with heavy machinery such as: Narrow Isle Reach Truck, Forklift, and Hydraulic/Electric Order-Pickers.
  • Always strived to set the standard for productivity and safety amongst co-workers in an environment with a high-probability of workplace injury.

Crewman

Allied Contracting of Tennessee
Jacksboro, TN
01.2017 - 10.2021
  • Safely used variety of construction equipment, including Drills, Jack Hammers and other types of equipment to help with the stabilization of foundations and structures.
  • Practiced professionalism in residential environments to maintain a positive impression while representing Allied Contracting of Tennessee.

Retail Sales Associate

Walmart
Jacksboro, TN
04.2020 - 12.2020
  • Handled money, made change and store coupons to keep an organized and balanced cash register drawer.
  • Handled money according to Wal-Mart store procedures & policy to maintain and keep an organized cash drawer at all times of the work-day
  • Restocked isles, racks and bins with latest merchandise and changed signage to promote special items.
  • Maintained current store product and promotional knowledge to drive consistent sales.
  • Helped customers by engaging, answering questions and locating merchandise.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Recognized by management for providing exceptional customer service.

Restaurant Team Member

Charley's Pizza
Jacksboro, TN
01.2020 - 05.2020
  • Carefully transferred orders from kitchen and bar areas to tables, and cleared plates as patrons finished food and beverage items.
  • Kept a clean work environment by sanitizing and washing the buffet and banquet items such as: silverware, dishes, food trays, pans, serving trays and utensils
  • Concluded the workday by performing necessary closing tasks required to prepare for the oncoming workday and crew.
  • Processed customer payments and provided receipts.
  • Prepared salads, appetizers and set up garnish stations to assist the kitchen staff.

Fast Food Crew Member

Dairy Queen
Lafollete, TN
06.2017 - 06.2019
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Built brand loyalty and accomplished customer satisfaction by working well with other team members.
  • Completed opening, closing and shift change tasks to maintain store efficiency.
  • Effectively made various payment transactions including: cash payments, credit/debit cards, and gift cards.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Quickly and efficiently processed payments while maintaining an accurate cash drawer.
  • Shortly after being hired I was tasked with going with surrounding stores to help train new employees.
  • Within 6-months of being hired I was entrusted to train and advise new employees at a separate location on the requirements set by the FDA and Dairy Queen for food safety and workplace procedures

Education

High School Diploma -

Campbell County Comprehensive High School
Jacksboro, TN
05.2019

Skills

  • Independent judgement
  • Documentation and recordkeeping
  • Money handling
  • Customer assistance
  • POS system operation
  • Team orientated
  • Customer service
  • Critical Thinker
  • Graphics Creation
  • MS Office Proficiency
  • Computer Skills
  • Organizational Skills

Timeline

Technical Writer

SL America Corp.
06.2023 - Current

Overnight Stocker

Lowes Home Improvment
07.2021 - 07.2023

Retail Sales Associate

Walmart
04.2020 - 12.2020

Restaurant Team Member

Charley's Pizza
01.2020 - 05.2020

Fast Food Crew Member

Dairy Queen
06.2017 - 06.2019

Crewman

Allied Contracting of Tennessee
01.2017 - 10.2021

High School Diploma -

Campbell County Comprehensive High School

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