Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hershley Saint Louis

MIAMI,FL

Summary

Punctual, organized and proactive individual with a successful track record as a Customer Service Representative. Driven and motivated to help organizations thrive. Skilled in prioritizing and completing tasks independently. Seeking to apply my detail oriented talents and adaptable personality to fulfill the company's needs.

Overview

6
6
years of professional experience

Work History

Food Preparation Worker

Texas Roadhouse
MIAMI, FL
10.2022 - Current
  • Working effectively with the kitchen team, and complying with company procedures and food safety policies.
  • Preparing workstation with required ingredients and equipment, and keeping station sanitary and organized throughout the shift.
  • Prepared ingredients for cooking including portioning, chopping, and storing food before use.
  • Cooked a variety of foods according to customer orders or supervisors' instructions.
  • Operated large-volume cooking equipment such as grills, deep fat fryers or griddles.
  • Carried out routine maintenance on kitchen appliances such as dishwashers and stoves.
  • Responded quickly to any requests from wait staff or management.

Customer Service Representative

Teleperformance
Boca Raton, FL
01.2019 - 09.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Providing Excellent Customer Service
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Education

High School Diploma -

Village Academy
Delray Beach, FL
05-2016

Skills

  • Bilingual In English And Creole
  • Excellent Communication Skills
  • Effective Listening
  • Attention To Detail
  • Ability to work height's, Physical Strength and stamina
  • Math Skills
  • Food preparation
  • Food Safety/Sanitation procedures
  • Operating kitchen equipment
  • Team Work
  • Multitasking

Timeline

Food Preparation Worker

Texas Roadhouse
10.2022 - Current

Customer Service Representative

Teleperformance
01.2019 - 09.2022

High School Diploma -

Village Academy

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Hershley Saint Louis