Hervy Boscan
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Delivery Driver
Power Express Delivery LLC
08.2021 - Current
- Power Express Delivery LLC is a third party company contracted by Amazon.
- Deliver packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Delivery Driver
Liberty Means Logistics
10.2020 - 07.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Customer Service Representative
Meijer
04.2020 - 10.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Crew Member
McDonald's
03.2020 - 06.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
English Teacher
CEVAZ
09.2013 - 08.2014
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
Education
Associate of Science - Pre Nursing Studies
Ivy Tech Community College of Indiana
Noblesville, IN12.2024
Skills
- Bilingual (Spanish and English)
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Dependable and reliable
- Punctual and Reliable
- Problem-Solving
- Time management skills
Certification
- CNA - Certified Nurse Assistant
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Delivery Driver
Power Express Delivery LLC
08.2021 - Current
Delivery Driver
Liberty Means Logistics
10.2020 - 07.2021
Customer Service Representative
Meijer
04.2020 - 10.2020
Crew Member
McDonald's
03.2020 - 06.2020
English Teacher
CEVAZ
09.2013 - 08.2014
Associate of Science - Pre Nursing Studies
Ivy Tech Community College of Indiana