SAP
Hesham Elmaradny
My Goal IsTo Become Associated With A Company Where I Can Utilize My Skills And Gain Further Experience.
Bayside,NY
Summary
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Restaurant Manager
Chaac Foods, Llc
Nyc, New York
09.2021 - Current
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Purchased adequate quantities of food, beverages, equipment and supplies.
Lab Assistant
Kings County Hospital
Nyc, New York
01.2021 - 08.2021
- Prepared specimens for testing and analysis.
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
- Maintained current knowledge of developments in technical instrumentation.
- Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained organized expense log.
Tooling Engineer
Cyient, Inc.
Middletown, CT
02.2020 - 05.2020
- Managed supplier development efforts through engineering design, technical producibility, manufacturing reviews and development of solutions.
- Inspected supplier sites and procedures to research suppliers and compliances.
- Resolved technical issues and provided approval recommendations effectively.
Restaurant Manager
ADF Restaurant Group, Llc
Nyc , New York
11.2013 - 12.2019
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Organized receptions, promotions and corporate luncheons.
- Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
- Managed 25-person team of cooks and back of house staff for high-end restaurant.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Correctly calculated inventory and ordered appropriate supplies.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Led and directed team members on effective methods, operations and procedures.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Promoted business through participation in and sponsorship of community events.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Carefully interviewed, selected, trained and supervised staff.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Strategically developed effective marketing plans to increase sales and profits while managing costs.
Education
Bachelor of Science - Aeronautical Engineering
Vaughn College of Aeronautics And Technology
East Elmhurst, NY 09.2018 - Current
High School Diploma -
Grover Cleveland High School
Ridgewood, NY 11.2013 - 08.2016
Skills
Marketing and advertising
Food plating and presentation
Performance improvement
Staff Scheduling
Staff Management
Cost-controls
Business operations expertise
Passion for customer satisfaction
Point of Sale (POS) system operation
Natural leader
Food service background
Inventory control and record keeping
Budgeting
Profit & Loss
Labor scheduling
Cost-benefit analyses
Employee Safety
Performance evaluation
Business planning
Time Management
Attention to Detail
Multitasking Abilities
Organization and Time Management
Basic Math
Critical Thinking
Excellent Communication
Product knowledge
Active listening
Leadership
Motivation
Business knowledge
Flexibilty
Public relations
Consulting
Researching
Data analysis
Software
AutoCAD
Solid works
Autodesk Inventor
Microsoft Word
Microsoft Excel
PowerPoint
Photoshop
Adobe
Certification
Food protection
Interests
I have a passion to work in the sales industry for many reasons I fell like People in sales tend genuinely to enjoy making contacts and spending time talking with people Providing strong customer service: This can include skills like listening to customers, helping to resolve their issues, and providing a prompt response to any problems that arise
Timeline
ServSafe certification ServSafe
10-2021
Restaurant Manager
Chaac Foods, Llc
09.2021 - Current
Lab Assistant
Kings County Hospital
01.2021 - 08.2021
Tooling Engineer
Cyient, Inc.
02.2020 - 05.2020
Bachelor of Science - Aeronautical Engineering
Vaughn College of Aeronautics And Technology
09.2018 - Current
Food certificate
05-2018
Food protection
06-2016
Restaurant Manager
ADF Restaurant Group, Llc
11.2013 - 12.2019
High School Diploma -
Grover Cleveland High School
11.2013 - 08.2016