Hesham Hassan
Doha
Summary
Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Head of the Department of Hotel and Residential Engineering
Al Zamil Facilities Management Company
08.2022 - 09.2024
- I have good knowledge of occupational health and safety procedures and regulations
- Good understanding of various maintenance fields such as electricity, plumbing and civil defense systems
- Familiarity with utility systems, heating, ventilation and air conditioning systems, security systems and kitchen fire extinguishing systems
- Proficiency in dealing with administrative tasks and evaluating the performance of the work team - and working with government agencies
- The ability to identify risks and meet needs quickly
- Proficiency in dealing with problems and providing appropriate solutions
- The ability to motivate and direct the work team.
- Mentored department staff members, fostering a culture of continuous learning and professional development.
- Developed comprehensive policies and procedures for managing risks associated with departmental activities efficiently while adhering to regulatory requirements as applicable.
- Managed budgets, resources, and timelines effectively to ensure the successful completion of all projects.
- Promoted a positive work environment by fostering open communication channels between team members at all levels within the organization.
- Facilitated knowledge sharing among staff members through regular training sessions on best practices relevant to their roles within the organization.
- Improved employee morale and productivity through effective leadership and communication strategies.
- Streamlined department operations by implementing efficient management processes and systems.
- Drove process improvement efforts by identifying inefficiencies, developing solutions, and monitoring results over time.
- Championed change initiatives that resulted in improved workflow processes, increased productivity, and cost savings.
- Increased customer satisfaction by streamlining service delivery processes and implementing quality control measures.
- Collaborated with cross-functional teams to drive innovation and maximize overall organizational performance.
- Launched new initiatives that contributed to the expansion of the organization''s market share within the industry.
- Oversaw talent acquisition efforts for the department, ensuring the recruitment of top-tier professionals who contributed significantly to organizational success.
- Maintained a high level of employee engagement by recognizing individual and team accomplishments, celebrating success stories, and addressing performance gaps constructively.
- Implemented data-driven decision-making processes to enhance operational efficiency and optimize resource allocation.
- Negotiated contracts with vendors, securing favorable terms while maintaining strong working relationships.
- Evaluated the effectiveness of departmental programs and initiatives regularly, making adjustments as necessary to optimize outcomes in line with organizational goals and objectives.
- Delivered impactful presentations to senior leadership on key accomplishments, challenges faced by the department, and proposed action plans for addressing concerns proactively.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed senior-level personnel working in marketing and sales capacities.
- Established team priorities, maintained schedules and monitored performance.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Launched quality assurance practices for each phase of development
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Construction Manager Job
Al-Zamil
09.2004 - 07.2022
- Identified and resolved construction issues promptly to prevent delays.
- Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
- Supervised team of [Number] construction workers to maintain productivity and quality of work.
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Communicated daily with vendors to keep project fully operational.
- Increased client satisfaction by consistently delivering high-quality workmanship and addressing concerns promptly.
- Verified completed projects met approved time, quality, and cost estimates.
- Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
- Monitored subcontractor operations and applied effective time, resource, and money management strategies to delivery under-budget project completion.
- Managed procurement processes for timely delivery of materials while minimizing costs, ensuring smooth project execution.
- Planned and implemented comprehensive construction schedule to guarantee completion of project on time and within budget.
- Prepared and managed project budgets to accurately track costs and expenses.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Negotiated contracts with suppliers and subcontractors to confirm fair pricing and quality service.
- Surveyed sites to determine material needs and accurately manage inventories and budgets.
- Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
- Mentored junior staff members in various aspects of construction management, fostering professional growth within the team.
- Contributed innovative ideas during design phase discussions that led to cost-effective solutions while maintaining desired aesthetic appeal.
Project Implementation Manager
Beheira Shareholding Company
12.1999 - 08.2004
- Implementation Manager for the Lake Shareholding Company sector in North Sinai - Execution and supervision of implementation Concrete bridge works on Sheikh Jaber Al-Sabah Canal Excavation works and survey work for the general site and determination of drilling levels and handing over to the point of reference, Ministry of Irrigation engineers - works of two lifting stations, foundation concrete works and concrete structure with receipt Carpentry and rebar works, handing over to the support engineers, supervising concrete pouring works, reviewing concrete quality in the company’s laboratories
- Excavation and surveying works - in road construction works in North Sinai, the Sheikh Jaber Al- Saba’ Canal project, both from the beginning of the survey work, locating excavation and backfilling and operating equipment Heavy loads, road axes, places of curves, foundation soil works, compaction, soil testing, asphalt concrete layer laying, beautification and landscaping works along the road path
- Long experience in infrastructure works, facilities management, pipe networks, sewage complex implementation and the main and subsidiary water pipes network in the city of Arish and Bir al-Abed city, North Sinai Governorate - works inventorying, reviewing and making executive drawings approved by the project consultant and engineers of the Ministry of Irrigation Management of the work team in the company of engineers and workers and heavy equipment
- Studying tenders and prices with the company's project management and taking a tender for 50 residential buildings in the city of Arish, North Sina Governorate.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed detailed plans based on broad guidance and direction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Site Manager Civil Engineer
Al Baraka Contracting Company, Engineering Const
01.1989 - 12.1998
- Established clear lines of communication among various departments involved in the construction process to ensure seamless collaboration toward shared objectives.
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Ensured compliance with local regulations, obtaining necessary permits and coordinating inspections throughout the construction process.
- Enhanced project efficiency by implementing streamlined processes and procedures for site management tasks.
- Managed change orders effectively, minimizing disruptions to project timelines and ensuring client satisfaction through prompt resolution of issues.
- Inspected cleanliness of common areas and offices.
- Cultivated team-oriented environment, encouraging open communication and collaboration among staff.
- Managed site logistics to minimize disruptions and maintain clean and safe work environment.
- Streamlined procurement processes, ensuring timely availability of materials and equipment while maintaining budget control.
- Promoted sustainability practices on-site, reducing waste and minimizing environmental impact.
- Launched quality assurance practices for each phase of development
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
First Lieutenant Civil Engineer
Egyptian Engineering Authority - Egyptian Army
11.1985 - 05.1988
- Lieutenant engineer in the Egyptian army for three years, according to the law of the military service in Egypt
- Supervising the implementation of surveying and excavation works at the Military College Stadium in Cairo, as well as supervising the reinforced concrete works such as carpentry, rebar and pouring concrete for foundations and concrete structure
- Reviewing and approving the executive drawings and making an inventory of business items and quantities and matching them with what has been implemented
- Road construction and finishing works for the Air Force Officers Club and the construction of a wedding hall, a structure equipped for the roof with columns of reinforced concrete
- Afforestation and sewage works and works around the club, internally and externally.
- Estimated quantities and material costs during project planning to support budgeting and costing.
- Supervised construction progress on-site, addressing any discrepancies or issues promptly while maintaining safety protocols.
- Monitored execution of contract work for compliance with design plans and specifications.
- Managed quality assurance and laboratory testing for concreting operations.
- Analyzed data and used computer simulations to model and test design concepts.
- Conferred with engineering staff and other personnel to identify and resolve problems with design or implementation.
- Conducted detailed site investigations to identify potential issues and develop appropriate remediation strategies.
Education
Bachelor of Science - Civil Engineering
Alexandria University
Alexandria = Egypt09.1985
Skills
- Budget Management
- Cost Study
- Microsoft (Word & Excel)
- AutoCAD
- SAP 2000
- ETABS
- SAIF
- Communication
- Team Leadership
- Contracts
- Guest Satisfaction
- Rental Management
- Negotiation
- Real Estate
- Continuous Improvement
- MEP Coordination
- Facility Management (FM)
- Leadership Development
- Team Management
- Ethics and integrity
- Technical knowledge
- Student Support
- Training facilitation
- Program assessment
- Academic advising
- Industry Expertise
- Partnership Building
- Research management
- Staff recruitment
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
Certification
Bachelor of Civil Engineering, Alexandria University, Alexandria, Egypt, 00917929
Personal Information
Nationality: Egypt
Awards
Certificate of Excellent Service, Engineering Department of the Egyptian Army, 10/1988, Supervising the implementation of the Army Stadium in Nasr City - Implementing the first phase of the Cairo Metro, Ramses area, surveying and concrete works - Supervising and implementing the Commando Forces Training Center Mosque in the Inshas area - Developing the Air Force Social Club and building a swimming pool with Olympic specifications in the Heliopolis area
Affiliations
- Engineers Syndicate in Egypt
- Qatar Society of Engineers
Watching football, cinema
I watch Arabic romantic and American movies as well as American action movies at least on a holiday. I regularly watch English Premier League matches, Egyptian Football League and all international football events.
Additional Information
My long experience in the field of civil engineering
Residential buildings, villa complexes, hotels and hotel apartments
Distinctive experience in the field of leadership and management of real estate development companies and facility maintenance management
Price analysis and cost control
Dealing with subcontractors and obtaining the best prices
Strict adherence to engineering specifications and project specifications in tenders
Distinctive experience in dealing with government agencies and owners
Studying drawings and reviewing with consulting offices
Languages
Arabic
Native language
Armenian
Upper intermediate
B2
English
Advanced
C1
Timeline
Head of the Department of Hotel and Residential Engineering
Al Zamil Facilities Management Company
08.2022 - 09.2024
Construction Manager Job
Al-Zamil
09.2004 - 07.2022
Project Implementation Manager
Beheira Shareholding Company
12.1999 - 08.2004
Site Manager Civil Engineer
Al Baraka Contracting Company, Engineering Const
01.1989 - 12.1998
First Lieutenant Civil Engineer
Egyptian Engineering Authority - Egyptian Army
11.1985 - 05.1988
Bachelor of Science - Civil Engineering
Alexandria University
Bachelor of Civil Engineering, Alexandria University, Alexandria, Egypt, 00917929
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