Hesper Natale
Los Osos
Summary
Operations Manager, Salesperson with a background in Family Service Counseling, Marketing. Exceptional organization, critical thinking and time management skills. Contractor/Counselor/Insurance Agent. Improved efficiency and increased revenue.
Overview
24
24
years of professional experience
Work History
Operations Manager
Photogenic Inc
03.2024 - Current
- Streamlined operational processes, enhancing efficiency and reducing turnaround times for project deliverables.
- Led cross-functional teams to implement process improvements, increasing overall productivity in daily operations.
- Developed and executed strategic plans to optimize resource allocation and reduce operational costs.
- Mentored junior staff on best practices and operational protocols, fostering a culture of continuous improvement.
- Analyzed performance metrics to identify trends, driving data-informed decisions for operational enhancements.
Funeral Arranger
Argos Funeral Services
01.2016 - 01.2021
- Organizing Full Body Burials at Sea. Developing and maintaining relationships with Captains, families, yacht owners, and Funeral Homes. Working with Military and civilians to facilitate counseling and funeral services.
Solar Sales Representative
Sunder Energy
01.2019 - 01.2020
- Working with multiple lending institutions, Freedom Forever Solar, and homeowners to expedite solar installations for residential solar customers. Signing contracts with owners for Solar programs, lead development, site evaluation, developing lasting relationships, creating proposals, overseeing projects, generating referrals.
Energy Consultant
LGCY Power/Sunrun Solar
01.2018 - 01.2019
- Signing contracts with owners for Solar programs, lead development, site evaluation, developing lasting relationships, creating proposals, overseeing projects, generating referrals.
Family Service Counselor
Los Osos Valley Memorial Park and Mortuary
01.2014 - 01.2017
- Calculated quotes and educated potential clients on insurance options. Met with existing and prospective clients each week to select appropriate insurance policies. Discussed pre-arranged funeral options and explained pricing to clients. Met with families of deceased to discuss funeral service requests, disposition of remains and pricing. Inspected facility and grounds, coordinated appointments to show sites on the property. Followed up with buyers regarding new developments on the property.
Field Representative
The Solar Energy Company
01.2005 - 01.2007
- Created plans for solar energy system development, monitoring and evaluation activities for thermal solar systems. Created diagrams, panel schedules or connection diagrams for solar electric systems. Supported the sales team in writing proposals and closing contracts.
Sales Consultant
Toyota San Luis Obispo
01.2002 - 01.2004
- Responded to telephone and in-person requests for information. Prepared sales contracts. Visited clients on-site to give benefit-oriented sales presentations. Assisting with inventory management.
Skills
- Strategic Relationship Management
- Extensive market and product knowledge
- Extensive Sales and Project coordination experience
- Exceptional oral and written communications
- Detail oriented Project coordination / Engineering and Planning support
- Operational focus and mission to increase revenue and exceed project objectives
- People oriented; Active listener with an emphasis on building lasting professional relationships
- Project status / Detailed reporting
- Staff training
- Planning and implementation
- Equipment / Inventory management
- Project management
- Policies and procedures implementation
- Operations monitoring / efficiency
- Salesforce
- HMIS
- Solo
- Microsoft
- Zoom
Timeline
Operations Manager
Photogenic Inc
03.2024 - Current
Solar Sales Representative
Sunder Energy
01.2019 - 01.2020
Energy Consultant
LGCY Power/Sunrun Solar
01.2018 - 01.2019
Funeral Arranger
Argos Funeral Services
01.2016 - 01.2021
Family Service Counselor
Los Osos Valley Memorial Park and Mortuary
01.2014 - 01.2017
Field Representative
The Solar Energy Company
01.2005 - 01.2007
Sales Consultant
Toyota San Luis Obispo
01.2002 - 01.2004