Heta Patel

• Grew overall sales operations from $50,00 to $150,000, Averaging 10%-15% growth each year.
• Consistently meet or exceed all store sales and revenue goals. Work with owners on forecasting to set annual store sales targets.
• Maintain store inventory of $500,000 , monitor inventory and provide report for ownership.
• Achieved dramatic improvements in inventory control, maintaining 95% accuracy.
• Manage in store marketing , arranging special sales and customer appreciation events. Develop and build customer relationships, maintain highest possible levels of customer satisfaction resulting in repeat business.
• Managed online store. Taking pictures of the products, uploading inventory , maintaining customer service.
• Identified opportunities to improve quality of service and over-all performance.
• Trained all store employees in company policies, procedures and product
• Managed ,trained and oversea jewelry repair services knowledge.

Spa Sales Manager

• Deliver outstanding upscale customer service within the day spa and on the phone
• Handled administrative task including but not limited to time punches, scheduling, inventory and reporting
• Ability to work flexible schedules including days/evenings/weekends
• Ability to successfully promote the brand, products and services offered
• Upsold client's the appropriate products based off services conducted