Heti Chmielewski
Harrisburg,PA
Summary
Managed staff
Developed works schedules
Promoted the spa to attract new members
Coordinated the membership
Tracked and organized costs
Created and organized special events, including charity fundraisers.
Developed wellness programs
Dedicated Wellness Coordinator with proven strengths in budget management, event coordination, and staff training.
Experienced in developing impactful wellness programs and enhancing customer relationships. Results-driven Wellness Coordinator with over 9 years of experience in developing and implementing wellness programs. Skilled in budget management, customer relationship management, and data analysis, contributing to enhanced guest experiences and effective wellness strategies. Dynamic Wellness Coordinator known for exceptional event coordination and staff training abilities. Expertise in evaluating wellness programs and managing budgets, with a focus on fostering customer relationships to drive engagement and satisfaction. Passionate Wellness Coordinator with diverse experience in developing and implementing wellness programs. Strong knowledge of health promotion, risk reduction, and preventative care. Possess excellent communication skills to engage and motivate individuals towards healthy lifestyles. Made significant contributions in previous roles by improving employee wellness and reducing healthcare costs.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work History
Yhi Wellness Coordinator
Melia Purosani Hotel
Yogyakarta - Indonesia, N/A
05.2015 - 06.2024
- Coordinated wellness programs promoting health and relaxation for hotel guests.
- Developed schedules for fitness classes and wellness workshops at the hotel.
- Managed inventory of wellness supplies and equipment for guest services.
- Collaborated with local health professionals to enhance wellness offerings.
- Trained staff on wellness practices to ensure exceptional guest experiences.
- Evaluated guest feedback to refine wellness program effectiveness and engagement.
- Facilitated interdepartmental communication to seamlessly integrate wellness initiatives into hotel operations.
- Performed administrative tasks related to budgeting, scheduling events, ordering supplies.
- Installed new exercise equipment, performed initial testing and optimization procedures to ensure correct, safe and efficient operation.
- Designed and implemented schedules, standards, processes and policies for comprehensive group fitness programs.
- Developed wellness programs that promoted employee health and well-being.
- Created reports on program effectiveness and provided actionable feedback for improvement.
- Developed budgets and established staff policies.
- Built and established lasting relationships using encouragement and personal support.
- Selected and supervised event hosts and health, fitness and wellness practitioners.
Spa & Gym Receptionist
Club Arena
Yogyakarta
05.2000 - 03.2015
Education
High School Diploma -
Santa Maria
Yogyakarta-Indonesia 06.1995 - 07.1998
Associate of Arts - Hotel And Tourism
Paramitha Tourism School
Yokyakarta, Indonesia 08.1998 - 09.1999
Skills
- Budget management
- Event coordination
- Wellness evaluation
- Staff training
- Customer relationship management
- Fitness program implementation
- Inventory management
- Vendor collaboration
- Data analysis
- Effective communication
- Team building
- Customer service
- Problem solving
- Relationship building
- Member support
- Fitness Marketing
- Fitness equipment operation
- Excellent communication
Certification
Spa Management, from Putri Kedaton (government certifying organization)
Timeline
Yhi Wellness Coordinator
Melia Purosani Hotel
05.2015 - 06.2024
Spa & Gym Receptionist
Club Arena
05.2000 - 03.2015
Associate of Arts - Hotel And Tourism
Paramitha Tourism School
08.1998 - 09.1999
High School Diploma -
Santa Maria
06.1995 - 07.1998