Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hettie Wilson

Tallahassee,FL

Summary

Pawn Broker successful at writing loan contracts, monitoring progress and selling merchandise. Works with customers to facilitate repayment of loan amounts. Talented in valuing items correctly for optimal returns. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Pawnbroker

Cash America
11.2019 - 12.2023
  • Enhanced customer satisfaction by providing efficient and knowledgeable service in evaluating items for pawn or sale.
  • Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market conditions and item condition.
  • Provided training to new employees on company policies, procedures, valuation methods, and industry regulations.
  • Handled cash management duties effectively maintaining accuracy in daily reconciliations deposit preparations.
  • Performed store open and close procedures as part of shift responsibilities.

Home Health Aide Manager

Continuing Care Services
03.2011 - 09.2019
  • Enhanced patient care by supervising and mentoring a team of home health aides in providing personalized assistance to clients.
  • Promoted client safety by conducting regular in-home assessments to identify potential hazards and implement preventative measures.
  • Upheld high standards of cleanliness and infection control within client homes, conducting periodic inspections and providing guidance on best practices to caregivers.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Administered medication as directed by physician.
  • Documented vital statistics and coordinated with health care providers.

Education

Associate of Arts - Medical Terminology

Stratford Career Institute
Saint Albans, VT
05.2024

High School Diploma -

David Mackenzie SR. High School
Detroit, MI
01.1985

Skills

  • Effective Communicator
  • Merchandise Purchasing
  • Training and Coaching
  • Cash Flow Management
  • Documentation Skills
  • Loan Paperwork
  • Recordkeeping Skills
  • Teamwork orientation
  • Cash handling
  • Time management
  • Customer service excellence

Timeline

Pawnbroker

Cash America
11.2019 - 12.2023

Home Health Aide Manager

Continuing Care Services
03.2011 - 09.2019

Associate of Arts - Medical Terminology

Stratford Career Institute

High School Diploma -

David Mackenzie SR. High School
Hettie Wilson