Heyab Shemeles
Las Vegas
Summary
Management Information Systems student with hands-on experience operating in safety-critical, high-traffic environments. Proven ability to monitor operations in real time, follow strict procedures, manage risk, and respond calmly to unexpected situations. Strong background in vehicle handling, emergency response, and operational coordination within fast-paced, high-volume settings. Reliable, detail-oriented, and quick to adapt to new systems and protocols.
Overview
1
1
year of professional experience
Work History
Valet Attendant
Las Vegas Parking
Las Vegas, NV
10.2025 - Current
- Operated high-value vehicles in high-traffic, time-sensitive environments while following strict safety and operational protocols
- Maintained continuous situational awareness to safely manage vehicle flow during peak operational hours
- Communicated clearly with team members to coordinate vehicle movement and minimize wait times
- Responded quickly and responsibly to unexpected situations to ensure vehicle integrity and guest safety
- Demonstrated reliability and precision while representing luxury hospitality properties
Lead Skate Guard
Cosmopolitan Las Vegas / Fontainebleau Las Vegas
Las Vegas, NV
11.2024 - 12.2025
- Supervised rink operations to maintain a safe, organized, and controlled environment during high attendance periods
- Led crowd control efforts and enforced safety policies to reduce risk and prevent incidents
- Provided first aid assistance and resolved guest concerns efficiently and professionally
- Maintained calm, authoritative presence while making real-time safety decisions
- Assisted in coordinating staff responsibilities during peak operational hours
Lifeguard
Fontainebleau Las Vegas
Las Vegas, NV
03.2025 - 10.2025
- Continuously monitored aquatic facilities to identify safety risks and ensure rule compliance
- Executed emergency response procedures using CPR, AED, and rescue techniques
- Maintained heightened situational awareness in fast-paced, high-volume environments
- Responded to incidents quickly while maintaining guest safety and operational control
- Assisted guests with directions, seating, and general accommodations while maintaining safety standards
Education
Bachelor of Science - Management Information Systems
University of Nevada, Las Vegas
Las Vegas, Nevada, NV12-2027
High School Diploma -
Spring Valley High School
Las Vegas, NV05-2023
Skills
- Safety Compliance & Risk Awareness
- Operational Monitoring & Situational Awareness
- Vehicle Handling & Precision Driving
- Emergency Response (CPR, AED, First Aid)
- Incident Response & Escalation
- Time Management in High-Pressure Environments
- Clear Communication & Team Coordination
- SOP & Procedure Adherence
- Customer & Guest Experience
- Problem Solving Under Pressure
Timeline
Valet Attendant
Las Vegas Parking
10.2025 - Current
Lifeguard
Fontainebleau Las Vegas
03.2025 - 10.2025
Lead Skate Guard
Cosmopolitan Las Vegas / Fontainebleau Las Vegas
11.2024 - 12.2025
Bachelor of Science - Management Information Systems
University of Nevada, Las Vegas
High School Diploma -
Spring Valley High School