Heydar Sadigov
DEARBORN,MI
Overview
2
2
years of professional experience
Work History
Face Control
Eventers Agency
06.2023 - 08.2023
- Reviewed and approved the entry of people based on their look
- Denied access of people who were under the influence of alcohol
- Monitored perimeter for safety concerns.
- Greeted new people and checked their IDs and tickets
Internship Student
Maybo Corp.
04.2023 - 05.2023
- Learned about use of engineering tools
Sales Agent
BBF HQ
07.2022 - 04.2023
- Assisted call-in customers with questions and orders.
Internship Student
National Academy Of Science
07.2022 - 08.2022
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Learned about methods of ecological monitoring
- Learned about treatment of animals used in scientific experiments
Volunteer in Airport Ops
Formula 1
06.2022 - 07.2022
- Greeted Formula 1 pilots and tourists with friendliness and professionalism.
- Transported customers to and from airport.
- Assisted tourists and pilots with luggage and other items, loading and unloading with care.
Customer Support Agent
INFUSE Media
01.2022 - 05.2022
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
Bachelor of Science - Mechanical Engineering
University of Michigan - Dearborn
Dearborn, MI05.2027
High School Diploma -
Landau School
Baku, Azerbaijan06.2023
Skills
- Customer Relations Skills
- Schedule Maintenance
- Navigation Equipment
- Problem-Solving Strengths
- Call Control
- Customer Assistance
- De-Escalation Techniques
- Asset Protection
- Basic First Aid
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Azerbaijani
Native or Bilingual
French
Professional Working
Timeline
Face Control
Eventers Agency
06.2023 - 08.2023
Internship Student
Maybo Corp.
04.2023 - 05.2023
Sales Agent
BBF HQ
07.2022 - 04.2023
Internship Student
National Academy Of Science
07.2022 - 08.2022
Volunteer in Airport Ops
Formula 1
06.2022 - 07.2022
Customer Support Agent
INFUSE Media
01.2022 - 05.2022
Bachelor of Science - Mechanical Engineering
University of Michigan - Dearborn
High School Diploma -
Landau School