Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Heydi Carrasco

Deerfield Beach

Summary

Dedicated leasing consultant with a strong focus on customer service and communication. Proven skills in lease administration and work order management, ensuring resident satisfaction and efficient operations.

Overview

1
1
year of professional experience

Work History

Leasing Consultant

Eagle Pointe/Laguna Pointe
Pompano Beach, FL
08.2025 - Current
  • Provided leasing support across two residential properties, adapting quickly to different teams and communities
  • Managed and followed up on work orders to ensure completion and resident satisfaction
  • Conducted property tours and communicated key features, availability, and leasing terms to potential residents
  • Maintained accurate records of applications, leases, and resident interactions
  • Coordinated with maintenance teams to address service requests and ensure efficient operations
  • Supported daily office functions, including answering phones, scheduling appointments, and handling administrative tasks

Server

Outback Steakhouse
Deerfield Beach, FL
01.2025 - 08.2025
  • Provided friendly and efficient customer service in a fast-paced restaurant environment
  • Took accurate food and beverage orders and ensured timely delivery
  • Maintained strong knowledge of menu items to answer questions and make recommendations
  • Handled cash and card transactions accurately using POS systems
  • Resolved customer concerns professionally to ensure a positive dining experience
  • Maintained cleanliness and organization of dining and service areas
  • Collaborated with team members to ensure smooth restaurant operations

Education

High School Diploma -

Andrews High School
Pompano Beach, FL
06-2024

Skills

  • Customer Service & Communication
  • Lease Administration & Resident Relations
  • Work Order Management
  • Property Tours & Leasing Support
  • Cash Handling & POS Systems
  • Administrative & Office Support
  • Problem-Solving & Multitasking
  • Knowledge of Fair Housing Policies

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Leasing Consultant

Eagle Pointe/Laguna Pointe
08.2025 - Current

Server

Outback Steakhouse
01.2025 - 08.2025

High School Diploma -

Andrews High School