Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Heydi Lopez

Amarillo,TX

Summary

Dental assistant with over 3 years of experience in providing high-quality patient care and support in clinical settings. Proven ability to collaborate effectively with dental teams to enhance operational efficiency and patient satisfaction. Committed to continuous learning and professional development in the dental field.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Registered Dental Assistant/Front Desk Receptionist

Full Smile Dental
Amarillo, Texas
08.2024 - Current
  • Assisted in orthodontic procedures, enhancing treatment efficiency.
  • Executed sterilization of orthodontic instruments to uphold safety standards.
  • Operated iTero scanner for accurate dental imaging.
  • Managed front desk tasks to optimize office workflow.
  • Scheduled and rescheduled appointments to accommodate patient needs.
  • Performed end-of-day financial reports to maintain accurate records.

Scheduling Representative

Great Expressions Dental Centers
10.2022 - 05.2024
  • Achieved high conversion rates while handling 80+ calls daily across 30 offices.
  • Scheduled and rescheduled appointments efficiently to meet patient needs.
  • Executed outbound calls targeting potential patients to expand clientele.

Registered Dental Assistant

Familia Dental
Amarillo, TX
02.2016 - 10.2018
  • Assisted with extensive dental procedures, including fillings, extractions, and root canals.
  • Performed x-rays.
  • Executed dental charting for accurate patient records.
  • Maintained sterilization and infection control protocols.
  • Provided training assistance to new staff members.
  • Educated patients on oral health and post-treatment care.

Education

Dental Assistant -

Amarillo Dental Assistant School
Amarillo
02.2016

High School Diploma -

Palo Duro High School
Amarillo, TX
06-2013

Skills

  • General Dentistry
  • Orthodontics
  • Patterson Eaglesoft
  • Cloud9
  • Bilingual

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • REGISTERED DENTAL ASSISTANT
  • CPR

Timeline

Registered Dental Assistant/Front Desk Receptionist

Full Smile Dental
08.2024 - Current

Scheduling Representative

Great Expressions Dental Centers
10.2022 - 05.2024

Registered Dental Assistant

Familia Dental
02.2016 - 10.2018

Dental Assistant -

Amarillo Dental Assistant School

High School Diploma -

Palo Duro High School

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