Heydy Coria
Stockton,CA
Summary
Hardworking and dependable professional with experience in office administration, dental billing, customer service, and team leadership. Skilled in managing payments, maintaining accurate records, assisting customers, and supporting daily operations. Strong communicator with excellent organization skills, attention to detail, and the ability to work well in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Dentech Dental Prosthetics Lab
Tracy, CA
03.2026 - Current
- Supervised and managed a team of 6 laboratory employees, overseeing daily operations and workflow.
- Reviewed and monitored daily work orders to ensure accuracy, timely processing, and on-time delivery.
- Communicated with dental offices, including doctors, practice managers, and staff, regarding account balances, payments, and billing statements.
- Assisted with scheduling, task delegation, and employee oversight to maintain productivity and meet deadlines.
- Built and maintained strong professional relationships with dental practices through clear and effective communication.
Dental Front Office Receptionist/Dental Biller
Innovo Dental and Implant Studio
Tracy, CA
10.2022 - 02.2026
- Promoted from Front Desk Receptionist to Dental Biller due to consistent performance, reliability, and attention to detail.
- Verified dental insurance eligibility and benefits to ensure accurate treatment estimates and billing.
- Prepared and submitted dental insurance claims electronically, ensuring timely and accurate reimbursement.
- Posted insurance and patient payments while reconciling accounts and maintaining accurate patient billing records to support financial accuracy.
- Explained treatment costs, payment options, account balances, and insurance coverage to patients, enhancing their understanding and satisfaction.
- Assisted with front office operations, including patient check-in/check-out and appointment confirmations.
Fulfillment Associate
Amazon
Stockton, CA
02.2022 - 10.2022
- Printed labels, packaged boxes, and loaded into outbound containers.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Operated warehouse equipment to facilitate efficient order picking and packing processes.
- Trained new associates on safety protocols, operational procedures, and company standards.
Education
High School Diploma -
Estrellita High School
Stockton, CA06-2014
Skills
- Billing operations
- Accounts receivable
- Accounts payable
- Payment processing
- Invoice processing
- Data management
- Team Leadership
- Workflow Optimization
- Time Management
- Attention to Detail
- Customer Service
Timeline
Assistant Manager
Dentech Dental Prosthetics Lab
03.2026 - Current
Dental Front Office Receptionist/Dental Biller
Innovo Dental and Implant Studio
10.2022 - 02.2026
Fulfillment Associate
Amazon
02.2022 - 10.2022
High School Diploma -
Estrellita High School