Heydy Rodas
Lexington,NE
Summary
I've been in the customer service field for a while now. I continually maintain a positive attitude while interacting with demanding customers. I have extensive knowledge of Microsoft Word and Excel. Excellent work ethic and I could take on multiple tasks once.
Overview
10
10
years of professional experience
Work History
Insurance Clerk
Lexington Regional Health Center
Lexington, NE
07.2016 - Current
My duties as an insurance clerk include sending claims out daily, calling insurance companies, making spreadsheets, and I also help patients understand their medical bills.
Admissions Clerk
Lexington Regional Health Center
Lexington, NE
10.2015 - 07.2016
My duties as an admissions clerk was checking patients in, answering phone calls on a switch board, transferring phone calls, and helping patients find their way to the emergency room. This job required long hours and weekends that is why I transferred to another department with a set schedule and less hours.
Bartender
Lakeside Country Club
Elwood, NE
06.2017 - Current
I serve customer drinks, charge customers for golf, clean tables, and make sure customers get good customer service.
Education
High School Diploma - undefined
Fairfax Senior High School
2014
Skills
- Fluent in English and Spanish
- Professional phone etiquette
- Excellent communication skills
- Customer service-oriented
- Works well under pressure
- Appointment setting
- Active listening skills
- Credit card transactions
- Retail sales
- Computer literate
- POS systems knowledge
- Motivated team player
Timeline
Bartender
Lakeside Country Club
06.2017 - Current
Insurance Clerk
Lexington Regional Health Center
07.2016 - Current
Admissions Clerk
Lexington Regional Health Center
10.2015 - 07.2016
High School Diploma - undefined
Fairfax Senior High School