Summary
Overview
Work History
Education
Skills
Reading, Crafting
Languages
Timeline
Generic

Heylin Taveras

Dundee,NY

Summary

Hardworking professional with exceptional talents in fulfillment, communication and Retail. Energetic retail, sales associate with experience working in solitary role or as part of fast-paced team. Honest and punctual employee. Careful Picker with extensive knowledge of products packing and shipment procedures. Meticulous and dedicated to best-in-class quality and service.

Overview

5
5
years of professional experience

Work History

Picker, Packing

Medline
10.2022 - 08.2023
  • Worked fast to meet assigned daily picking quotas.
  • Used RF scanners to track orders and verify accuracy.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Sorted and organized items in designated areas for easy access.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.

Retail Sales Associate

Zara
05.2022 - 09.2022


  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Processed credit card and debit payments via digital systems, providing accurate charges and credits.

Ambassador

Amazon
05.2019 - 04.2022
  • Led small group sessions to help employees review and practice concepts.
  • Inspected products with accuracy, reporting problems or defects quickly.
  • Utilized gauges, tools and equipment to complete in-depth assessments.
  • Defined problems to make decisions and moved forward to support quick resolution.
  • Analyzed and understood situation to develop action plan.
  • Reduced drama and conflict of divisive behaviors to reach productive solutions.

Retail Sales Associate

Macy's
08.2018 - 06.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Utilized upselling techniques to promote additional products and increase sales.

Education

High School Diploma -

Centro Educativo Elim
Santo Domingo, Republica Dominicana
07.2017

Skills

  • Product Location Skills
  • Quality Inspections
  • Safety Standards
  • Quality Control
  • Warehouse Operations
  • Money Handling
  • Product and Service Sales
  • Cleaning and Sanitizing
  • Retail Merchandising
  • Store Opening and Closing
  • Spanish Speaking
  • Customer Service

Reading, Crafting

In my free time I really like to read, listen to music, do crafts or spend time with my mother.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Picker, Packing

Medline
10.2022 - 08.2023

Retail Sales Associate

Zara
05.2022 - 09.2022

Ambassador

Amazon
05.2019 - 04.2022

Retail Sales Associate

Macy's
08.2018 - 06.2019

High School Diploma -

Centro Educativo Elim

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Heylin Taveras